RX6900 Phantom Gaming not syncing with Synapse 3
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=18028
Printed Date: 27 Apr 2024 at 9:01pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: RX6900 Phantom Gaming not syncing with Synapse 3
Posted By: Radcon
Subject: RX6900 Phantom Gaming not syncing with Synapse 3
Date Posted: 05 Feb 2021 at 5:19pm
I am having issues connecting my 6900 XT Phantom Gaming card to Razer Synapse 3, It was purchased specifically to sync up with my existing setup.
I have no option to sync it with Chroma, other screenshots, and videos I have seen says "Chroma Connect" at the top of the Polychrome Sync window, but I only have the option for "SYNC"
It does not show in Synapse and has no option to connect to is in Polychrome Sync, I have restarted, reinstalled, and tried different versions and nothing has worked.
I have the x570 Taichi Razer edition MB.
I was hoping it would be simple to sync but I've been unable to find a way so far.
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Replies:
Posted By: Radcon
Date Posted: 13 Feb 2021 at 8:37pm
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Any chance someone could take a look at this and help a bit? Pretty disappointed to spend over £1k on a graphics card and get such little support.
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Posted By: Radcon
Date Posted: 18 Mar 2021 at 5:54pm
Seriously nothing back on this£
I've installed the latest version of Synapse and Polychrome and still, the GPU doesn't appear in Synapse, and Polychrome doesn't have a "ChromaConnect" button just a useless "sync" option that gives me barely any options.
I am not the only person having issues with this terrible software you have produced and I am right now feeling like I've been tricked into buying something that doesn't actually have the Chroma functionality.
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Posted By: Vyander1
Date Posted: 04 Apr 2021 at 11:26pm
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I am actually in the same boat. I have the 6800xt taichi and nothing shows in synapse.
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