6900 XT Phantom Gaming no fan RGB
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=18105
Printed Date: 22 Nov 2024 at 2:12am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: 6900 XT Phantom Gaming no fan RGB
Posted By: Michel
Subject: 6900 XT Phantom Gaming no fan RGB
Date Posted: 11 Feb 2021 at 11:04pm
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Hi all, On the GPU, the front RGB is running (with text Phantom Gaming), but the fan will not light up. Installed the latest Polychrome SYNC ver:1.0.14. On the software the top side, front covers and the ARGB pin-header is selectable. The Fan and Backplate is greyed out, and cannot be selected. Installed the 6900 XT with the latest AMD drivers. No RGB software on my PC, except the Polychrome. Is there a way to make the fan RGB working? TIA |
Replies:
Posted By: Michel
Date Posted: 16 Feb 2021 at 1:03am
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Oke, A bump after 4 days. Why is the fan greyed out on the software? And why is the front cover enabled as there is no front cover RGB on this GPU?  Specs: MSI B550 Tomahawk AMD 5800X 16 GB G-skill 16CL Fractal Design ION+ 860W Platinum (3 seperate power cables installed on GPU Windows 10 20H2 latest updates installed |
Posted By: ASRock_TSD
Date Posted: 03 Mar 2021 at 12:31pm
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Dear Michel, Thank you for choosing ASRock. Regarding your case, we have release a new Polychrome SYNC to fix this. Please download the latest Polychrome SYNC 1.0.15 from ASRock site. http://www.asrock.com/Graphics-Card/AMD/Radeon%20RX%206900%20XT%20Phantom%20Gaming%20D%2016G%20OC/#Download Thank you! Yours truly, ASRock TSD |