AMD RX 6800 XT Taichi
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=18413
Printed Date: 01 Jul 2024 at 10:58am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: AMD RX 6800 XT Taichi
Posted By: Zed
Subject: AMD RX 6800 XT Taichi
Date Posted: 19 Mar 2021 at 12:20pm
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So My Asrock 6800 XT Taichi suddenly stopped working in the middle of a video render. It still sends out a video signal but will crash the moment any game or video editor is started. I have re-installed Radeon software and have tried in a different computer but to no avail. It seems it crashes the moment power draw exceeds ~ 50 watts. I have tried switching from P to Q BIOS and vice-a-versa but to no avail. Any help would be greatly appreciated as I rely on this bad boy for my living as a video editor. Thanks you |
Replies:
Posted By: Xaltar
Date Posted: 19 Mar 2021 at 5:12pm
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The first thing I would do is swap in another PSU to test with. It sounds like yours has degraded and is losing stability once the draw exceeds a certain amount. If the GPU was not showing a display at all or was artifacting badly then I would suspect that but that isn't the case. What PSU are you using with the system and what are the rest of your specs£ ------------- 
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Posted By: Zed
Date Posted: 19 Mar 2021 at 10:08pm
| Hi yes that's the first thing I did, I am using a Thermaltake 850 Watt PSU and I tried with a ROG Strix 850 and then I tried the card in my roommate's 750 Watts system (he's running a ASUS STRIX 6800 XT) and had the same result. Card crashes soon as any graphically intense program starts. |
Posted By: Xaltar
Date Posted: 19 Mar 2021 at 11:07pm
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If it is exhibiting the same behavior on multiple systems, RMA it. Try through the retailer you purchased it from first, if that isn't possible contact ASRock through their website. While it could be something as simple as the cooler not having enough mounting pressure or a bad thermal pad, it isn't worth risking your warranty to fix it yourself, particularly if there is no guarantee you will succeed. -------------
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Posted By: Zed
Date Posted: 19 Mar 2021 at 11:18pm
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I bought it from a scalper so don't have a receipt :( Worst case, I will try to RMA it but can't afford to be w/o a GPU for weeks as i need it for work and it's impossible to get anything these days. That's why i paid a fortune for this one.... Any other suggestions to try would be greatly welcomed and appreciated |
Posted By: Xaltar
Date Posted: 20 Mar 2021 at 1:23am
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Your best bet is to check over the card, make sure the cooler isn't loose, check for any excessive dust build up etc. How long did it function correctly before the issue started£ This is important because if it worked fine for days to weeks then suddenly stopped that is bad news. However if it exhibited this behavior within a few days of installation it could be a simple fix as I mentioned above, loose screws, thermal pad out of place due to improper handling in shipping etc. Examine it closely for anything that looks out of place. -------------
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