Intel Motherboards - z390 Phantom itx Bluetooth Issues

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z390 Phantom itx Bluetooth Issues

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=18461
Printed Date: 07 Jul 2025 at 1:11am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: z390 Phantom itx Bluetooth Issues

Posted By: noisecancelmyitx
Subject: z390 Phantom itx Bluetooth Issues
Date Posted: 26 Mar 2021 at 7:26am

Hi, I'm hoping someone here can help me eliminate this mobo as the source of my issues.

I built up a custom itx with an asrock z390 Phantom and a 9700k cpu. The build can be seen here https://smallformfactor.net/forum/threads/sapele-retro-a-noctua-themed-workstation-mini-itx-with-a-quadro-gpu.10302/" rel="nofollow - here . From the start I've had various issues with bluetooth mice and keyboards. The issues were intermittent connectivity, lag, and random glitches. I had to cycle through a few options before I found ones that were stable. Now my keyboard (Logitech MX Keys) has random keys that stop working. I've done all the logitech troubleshooting found https://support.logi.com/hc/articles/360023179954-Troubleshooting-for-connection-issues" rel="nofollow - here and removed the devices/drivers, etc. All the devices with issues will work fine for awhile then specific functions of the devices will crap out on me.

Does this sound like a bad mobo£

Replies:

Posted By: noisecancelmyitx
Date Posted: 26 Mar 2021 at 7:46am

I should note that the keyboard is connected using a dongle.