Intel Motherboards - B365m Pro4 issue

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B365m Pro4 issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=18602
Printed Date: 27 Jul 2025 at 12:03pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: B365m Pro4 issue

Posted By: Chris2pher
Subject: B365m Pro4 issue
Date Posted: 11 Apr 2021 at 2:37am

Hello. I have just bought the b365m pro 4 motherboard but when I try and boot up it sits in the first screen saying press f11 for boot menu etc. When I use the keyboard nothing happens.
The only way I can get around this is to remove the m.2 ssd and it will then allow the keyboard to work and let me into the boot menu.
When I then try and install windows it won?�t work as the m.2 which is my only storage is not connected.
Is there any way for me to get this to work? Is it normal for the m.2 to stop you getting into the boot Menai or bios etc?
Thanks
Chris