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POST Failure '64' with WD SN850 NVMe X570 TaiChi

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=18733
Printed Date: 26 Mar 2025 at 11:44am
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Topic: POST Failure '64' with WD SN850 NVMe X570 TaiChi
Posted By: dominicc
Subject: POST Failure '64' with WD SN850 NVMe X570 TaiChi
Date Posted: 01 May 2021 at 8:49am
Hi,

My new ASRock X570 Taichi Razer Edition will not POST when 1 or 2 WD SN850 1TB NVMe M2 drives are installed in any M2 slot.

The Dr Bios error code shown is 64, then the motherboard powers off.

An old Samsung 970 EVO+ works just fine.

I need the SN850 drives to work.

The motherboard came with BIOS 1.20, I upgraded it to 1.42, still no support.

Will the SN850 drives be supported or should I return them? I don't want to return them, as they're awesome SSDs. I want them to work!

Is there any new test/beta BIOS I can try?



Replies:
Posted By: dominicc
Date Posted: 01 May 2021 at 8:51am
This is the URL for the WD SN850 product - https://shop.westerndigital.com/products/internal-drives/wd-black-sn850-nvme-ssd#WDS100T1X0E-00AFY0" rel="nofollow - https://shop.westerndigital.com/products/internal-drives/wd-black-sn850-nvme-ssd#WDS100T1X0E-00AFY0


Posted By: ThreeDee
Date Posted: 01 May 2021 at 6:19pm
https://download.asrock.com/BIOS/AM4/X570%20Taichi%20Razer%20Edition" rel="nofollow - https://download.asrock.com/BIOS/AM4/X570%20Taichi%20Razer%20Edition (L1.42)ROM.zip

beta bios you could try ..doesn't mention anything about storage compatibility. It's odd though as other SN*** drives are supported ..

-------------
|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|


Posted By: dominicc
Date Posted: 02 May 2021 at 1:25am
Originally posted by ThreeDee ThreeDee wrote:


beta bios you could try ..doesn't mention anything about storage compatibility. It's odd though as other SN*** drives are supported ..


Amazingly it actually worked!

I confirm that BIOS 1.44 is the MINIMUM version you need to POST with a WD SN850 SSD installed.

I have all three NVMe slots populated, 2xSN850 in slots 1 and 2 and a 970 EVO+ in slot 3. All drives detected, Windows booted and disk partition tools were able to partition the SN850s OK.

I found the BIOS here:

"All BIOS Updates Week 17 - 2021"

https://botflakes.github.io/ASRockWiki/beta_bios/info/biosUpdates" rel="nofollow - https://botflakes.github.io/ASRockWiki/beta_bios/info/biosUpdates

"X570 Taichi Razer Edition(1.44)ROM.zip" SHA-1 of the zip file is: 3E9685A29250FEF578F9E1CABB04456E3B121C46

Questions:
* Why isn't this on the main ASRock site?
* Where are the release notes for the 1.44 BIOS?
* Why hasn't the Storage QVL been updated yet?

ASRock, you can do better!



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