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M2 slot stopped working

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=18738
Printed Date: 24 Apr 2024 at 6:53am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: M2 slot stopped working
Posted By: DaveKR
Subject: M2 slot stopped working
Date Posted: 01 May 2021 at 10:58pm
MB: X370 Gaming X

Issue: M2 Ultra slot stopped working after removing Nvme for cleaning. After inserting it back in, the MB wouldn't detect it, and I had to move it to the lower M2 slot.



Replies:
Posted By: ket
Date Posted: 03 May 2021 at 8:58pm
Have you reset the UEFI to defaults and tried again? Make sure you didn't accidentally damage/bend any of the contact pins on the slot, you can also try cleaning the gold finger contacts on the M.2 drive with a soft artists eraser.


Posted By: DaveKR
Date Posted: 04 May 2021 at 10:23pm
Yes I tried doing that via BIOS but nothing changed. I don't think the pins got damaged, as you can see by this photo

https://media.discordapp.net/attachments/523922237804511232/838147214718664765/Screenshot_20210501-221712.jpg%3cwidth=298&height=629" rel="nofollow - https://media.discordapp.net/attachments/523922237804511232/838147214718664765/Screenshot_20210501-221712.jpg?width=298&height=629



Posted By: DaveKR
Date Posted: 04 May 2021 at 10:25pm
Originally posted by DaveKR DaveKR wrote:

Yes I tried doing that via BIOS but nothing changed. I don't think the pins got damaged, as you can see by this photo

https://media.discordapp.net/attachments/523922237804511232/838147214718664765/Screenshot_20210501-221712.jpg%3cwidth=298&height=629" rel="nofollow - https://media.discordapp.net/attachments/523922237804511232/838147214718664765/Screenshot_20210501-221712.jpg?width=298&height=629



Wrong link, here's the right one

https://imgur.com/a/GCblLoj


Posted By: ket
Date Posted: 04 May 2021 at 11:04pm
Some more things that come to mind you can try;

1. Do you have a different M.2 drive to put in the slot to make sure this isn't one of those weird cases where the system decides to start arguing over something it was perfectly happy with before?

2. I'd also do an SFC and chkdsk pass on the M.2 drive to make sure the file system isn't damaged and theres no files that got corrupt. After those checks if the drive appears to be working fine I'd even just put it back in the M.2 slot and see what it does I've had plenty of times when moving something from one slot back to the other has put things back to normal.

3. Did you happen to do a UEFI update at the same time as cleaning? If so might be a bug in the firmware.



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