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X570 Taichi - Error code 27

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=18922
Printed Date: 05 Feb 2025 at 6:37pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X570 Taichi - Error code 27
Posted By: mszczepaniak
Subject: X570 Taichi - Error code 27
Date Posted: 24 May 2021 at 10:49am
Hello - First configuration with ASrock MB:

MB X570 Taichi
CPU Ryzen 7 3700
RAM 64GB DDR4 2666mhz ECC (16GB x 4 all slots filled)
GPU NVidia GEFORCE RTX 2060
PSU EVGA 500W

I have a single SSD on SATA1 and DVD drive on SATA8.

When I boot the system, the Dr. Debug LED displays 27. I could not find that code in the manual. Could someone tell me what this code means and if there is a more comprehensive list of X570 Taichi codes than what is available in the manual?



Replies:
Posted By: ThreeDee
Date Posted: 26 May 2021 at 2:19pm
https://ixnfo.com/en/list-and-description-of-dr-debug-codes-for-asrock-motherboards.html" rel="nofollow - https://ixnfo.com/en/list-and-description-of-dr-debug-codes-for-asrock-motherboards.html
https://forum.level1techs.com/t/list-of-dr-debug-bios-codes/114364" rel="nofollow - https://forum.level1techs.com/t/list-of-dr-debug-bios-codes/114364

27 - OEM pre-memory initialization codes

What BIOS revision are you running?

-------------
|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|


Posted By: mszczepaniak
Date Posted: 28 May 2021 at 10:37am
Thanks for the pointer to the codes! I also emailed support and they confirmed that is was memory issue and that I test each stick of RAM individually.

When I do this, I get a series of numbers that fly by. The one I could make out (visible long enough for me to make them out) :

36 -> 98 -> 64 -> 92 -> d6 -> 02

and then it goes blank with no code with power still on. I've gotten this with 2 of my 4 sticks so far, but suspect I'll get the same with the other 2 when I test these in these tomorrow.

I wish I knew how to distinguish between something wrong with the memory itself and a motherboard that is having trouble with this kind of memory of otherwise good memory.

As for BIOS, it doesn't finish POST and I don't see anything on the screen. Is there a way to get this info than from the display?


Posted By: RLGL
Date Posted: 28 May 2021 at 9:40pm
Is the ram listed on the QVL?

-------------
Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi



Posted By: ThreeDee
Date Posted: 28 May 2021 at 11:23pm
sometimes there will there will be a BIOS rev sticker on the BIOS chip

-------------
|Ryzen 5 5900|ASRock X570 Taichi-BIOS 4.60|2x16GB HyperX Predator RGB 3200@3600 1:1 IF|ASRock RX 6700XT|2 x PCIe 4.0 M.2 Drives for OS & Games|850 WTT Seasonic 80+ Titanium PSU|Noctua NH-D15|


Posted By: mszczepaniak
Date Posted: 29 May 2021 at 6:42am
Originally posted by RLGL RLGL wrote:

Is the ram listed on the QVL?


No, it's not on The QVL because it's RAM I had before I bought this ASRock board. I'm using Crucial modules with part number

CT16G4WFD8266.18FDI

There are two on the QVL that have the following similar numbers:

CT16G4DFD8266.16FE1
CT16G4DFD8266.M16FE

I asked tech support before I bought the board whether there was any reasons to believe this RAM won't work and they basically said no, but that of course, they couldn't guarantee it would.


Posted By: mszczepaniak
Date Posted: 29 May 2021 at 10:11am
Originally posted by mszczepaniak mszczepaniak wrote:

Originally posted by RLGL RLGL wrote:

Is the ram listed on the QVL?


No, it's not on The QVL because it's RAM I had before I bought this ASRock board. I'm using Crucial modules with part number

CT16G4WFD8266.18FDI

There are two on the QVL that have the following similar numbers:

CT16G4DFD8266.16FE1
CT16G4DFD8266.M16FE

I asked tech support before I bought the board whether there was any reasons to believe this RAM won't work and they basically said no, but that of course, they couldn't guarantee it would.


I bit the bullet and ordered some Corsair RAM that IS on the QVL (CMW64GX4M4Z2933C16). If this doesn't work, then I'll probably need to return the board if a BIOS update doesn't fix any remaining issues.



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