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B75M R2.0 Mouse Freezing Problem Win 10 Update

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Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
Printed Date: 25 Sep 2021 at 9:08pm
Software Version: Web Wiz Forums 12.04 -

Topic: B75M R2.0 Mouse Freezing Problem Win 10 Update
Posted By: brockalee
Subject: B75M R2.0 Mouse Freezing Problem Win 10 Update
Date Posted: 05 Jun 2021 at 12:32am
I upgraded Windows 10 Pro to version 21H1 (OS Build 19043.1023) and now I'm having problems with the cursor freezing every second for like a 10th of a second.

This also happens with the keyboard. For an example, each "pause" is represented here by a letter change.


I have a second system with an identical configuration that is suffering from the same problem.

I have tried safe mode and reinstalling Windows but it does not fix the problem.

This actually started with the installation of update 2002 I believe. (The May 2020 update.) I skipped that update for this reason and was hoping it would resolve itself in future updates.

That hasn't been the case.

The input devices are generic Dell wired keyboard and mouse. I've tried others as well.

I have tried updating the chipset as well as the video drivers and sound, but nothing has helped.

Any suggestions?


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