B550 Pro4 not detecting m.2 ssd
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19137
Printed Date: 04 May 2024 at 6:59am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: B550 Pro4 not detecting m.2 ssd
Posted By: McRupert
Subject: B550 Pro4 not detecting m.2 ssd
Date Posted: 23 Jun 2021 at 11:47pm
Hello,
I recently purchased a 1TB Crucial P5 m.2 nvme ssd. I installed this drive in the Hyper M.2 slot on the B550 Pro4 and was nearly able to boot into windows but got a blue screen with kernel heap corruption errors. The mobo does not list the new drive in storage options and my normal boot drive (WD green SSD 256GB) is till selected as the boot drive in boot manager. I do not have another system to test the drive but have no reason to think the drive is faulty. I have bios 1.80 installed currently but did see there was a 1.90 version available. Any suggestions greatly appreciated.
Thanks
-------------
ASRock B550 Pro 4, Ryzen 5 5600x, Crucial Ballistix 3600 MHZ, 3060TI FE
|
Replies:
Posted By: McRupert
Date Posted: 24 Jun 2021 at 6:49am
Update: I was able to get the board to recognize the m.2 drive after unplugging the other drives. The board still recognizes the m.2 drive with all drives connected and tries to boot from my normal drive but I get a blue screen and kernel error after seeing the windows login screen.
-------------
ASRock B550 Pro 4, Ryzen 5 5600x, Crucial Ballistix 3600 MHZ, 3060TI FE
|
|