AMD Motherboards - X570 Creator getting "MCU is Empty"

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X570 Creator getting "MCU is Empty"

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19196
Printed Date: 20 Apr 2024 at 12:36pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: X570 Creator getting "MCU is Empty"

Posted By: jcditto
Subject: X570 Creator getting "MCU is Empty"
Date Posted: 02 Jul 2021 at 11:59pm

Bios - 3.5
MB - X570 Creator
PolychromeRGB(v2.0.102)
Windows 10 64bit - 2H1H OS Build 19043.1081

I've tried multiple versions of this software (ASRock, you made it VERY hard to find the latest version, FYI) and it worked 1 time, then nothing but "The MCU is Empty" after that. I was getting the "Access Violation" issue before moving to v102, now the software still gets "The MCU is empty" but will close itself now.
This is happening with nothing plugged in, so it's not even working on the board itself. I've tried updating the firmware from the "Bin" dir, but it gets an error on erasing on each step, but the file and board validate previous to that in the updater. I'm at a lose at this point. I don't know what else to try. This is my first time working with Polychrome and an ARGB board, so any help is appreciated.

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James C Ditto