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Bios Update Windows shut down after sleep

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Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
Printed Date: 25 May 2024 at 3:31am
Software Version: Web Wiz Forums 12.04 -

Topic: Bios Update Windows shut down after sleep
Posted By: 071W
Subject: Bios Update Windows shut down after sleep
Date Posted: 11 Jul 2021 at 11:59pm

I recently updated my Bios on my AB350 board from 3.0 to 5.7 in order to accommodate the ryzen 7 3700x processor.

All seems to work fine however I noticed that when I put my system to sleep and then try to wake up - the monitors will not turn on and after a moment the system restarts.

No other windows settings were changed and this happens straight after the bios update.

Any idea on how to fix it?

Thank you!

Posted By: 071W
Date Posted: 12 Jul 2021 at 3:10am
I should also add, I reinstalled my GPU drivers and reset my eufi to default.

Another thing I have noticed is when I turn on the pc there is about 10 seconds pause, after that the cpu fan starts spinning and then the system boots up normally.

When trying to wake the computer up there is about 10s pause followed by a restart.

The Bios on my card goes up to version 6.0, 6.3 and the last one is 6.6. Is it a case that because I stopped at 5.7 it causes this issue?

MB bios versions:" rel="nofollow -

Thanks again!

Posted By: 071W
Date Posted: 15 Jul 2021 at 12:15am

Had an email from asrock support and they suggested to update bios to 6.0 or 6.6.

Updated to 6.0 and sleep mode works now!


Posted By: Puppet_Master
Date Posted: 16 Jul 2021 at 1:20pm
You email them directly or they just pm you?

Posted By: 071W
Date Posted: 16 Jul 2021 at 2:19pm

Emailed them using their website online form for support. But reply ended up in spam (Gmail) so check that.


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