ASRock B450M Pro4-F not recognizing front i/o
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19240
Printed Date: 06 May 2024 at 10:06am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ASRock B450M Pro4-F not recognizing front i/o
Posted By: infurno8
Subject: ASRock B450M Pro4-F not recognizing front i/o
Date Posted: 13 Jul 2021 at 11:47am
Hi, these are my specs.
AMD Ryzen 3 3200G 3.6 GHz Quad-Core Processor
ASRock B450M Pro4-F Micro ATX AM4 Motherboard
Crucial Ballistix 16 GB (2 x 8 GB) DDR4-3600 CL16 Memory
Western Digital Blue SN550 1 TB M.2-2280 NVME Solid State Drive
Cooler Master MasterBox NR400 (w/ODD) MicroATX Mid Tower Case
EVGA BR 500 W 80+ Bronze Certified ATX Power Supply
So right now the front audio port is not being recognized, I'm not sure if it's the motherboard or the case but I'm leaning towards the motherboard. I already went onto the site and downloaded all the Realtek audio stuff, and before I could actually select the headphones in the bottom right corner in sound. But after updating all the audio there are only speakers available even when everything is plugged in. Any help or insight will be appreciated!
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Replies:
Posted By: ASRock_TSD
Date Posted: 13 Jul 2021 at 2:20pm
Dear infurno8,
Thank you for the posting.
For this case, we would like to provide some suggestions for you to verify the system.
1. Clear CMOS by referring to user manual page. 27.
User manual: https://download.asrock.com/Manual/B450M%20Pro4-F.pdf" rel="nofollow - https://download.asrock.com/Manual/B450M%20Pro4-F.pdf
2. Keep BIOS setting default and only install CPU, PSU, Cooler, RAM, System disk to test
3. Install the speaker to rear audio jack to check if the behavior is same.
4. If possible, please use other front panel or speakers to cross test.
Thank you,
Best wishes,
ASRock TSD
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