Intel Motherboards - TPM2-S module support on ASRock Z97 Extreme6

Print Page | Close Window

TPM2-S module support on ASRock Z97 Extreme6

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19329
Printed Date: 06 May 2024 at 3:18pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: TPM2-S module support on ASRock Z97 Extreme6

Posted By: rybskej
Subject: TPM2-S module support on ASRock Z97 Extreme6
Date Posted: 31 Jul 2021 at 11:31am

I own two ASRock TPM2-S Nuvoton NPCT650/TCG Compliance TPM Modules recently purchased online. I installed one TPM module in my ASRock Z97 Extreme6 motherboard with bios v 2.80 (this is the latest). The manual doesn't state the motherboard is incompatible with TPM2-S (TPM V2.0) module.

In the UEFI setup, under Advanced\Trusted Computing, I have enabled:
Auto Detect Security Device
Security Device Support

but the Current Status Information is Support Turned Off remains.

When I run tpm.msc, Windows says that the Compatible Trusted Platform Module (TPM) cannot be found on this computer. Verify that this computer has a 1.2 TPM or later and it is turned on in the BIOS.

I reset the BIOS, reinstalled the other module, enabled the TPM module in the gpedit.msc, but it doesn't work.

Any thoughts or suggestions would be appreciated.

Thanks.