ASRock Steel Legend Z390
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19348
Printed Date: 18 Jul 2025 at 7:26pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ASRock Steel Legend Z390
Posted By: Cussing Angry Gamer
Subject: ASRock Steel Legend Z390
Date Posted: 03 Aug 2021 at 11:19am
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I PURCHASED THIS MOTHERBOARD a few months a go and memory slots A1 and A2 do not work and have never worked, i have my ram in slots B1 and B2, do i need to do something on the motherboard or bios to enable A1 and A2?
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Replies:
Posted By: ASRock_TSD
Date Posted: 03 Aug 2021 at 5:11pm
Hi Cussing Angry,
Thank you for your post.
Please refer to the following suggestions to verify the system.
1. Clear CMOS by referring to the user manual page. 19.
User manual: https://download.asrock.com/Manual/Z390%20Steel%20Legend.pdf" rel="nofollow - https://download.asrock.com/Manual/Z390%20Steel%20Legend.pdf
2. Only install CPU, PSU, Cooler, RAM, Graphics card to check if the system can boot into BIOS setup.
3. Install one stick RAM on each slot by turns to repeat suggestion 2 to check if the problem relates to a specific RAM stick or slot.
4. Reinstall the CPU.
5. If possible, please use other CPUs and RAM to cross-test to check if the problem relates to the compatibility of the memory and CPU.
If the problem is still, please contact your MB distributor or dealer for further physical checks.
All the best,
ASRock TSD
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