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TRX40 Creator and Windows install

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19374
Printed Date: 15 Jan 2025 at 7:21pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: TRX40 Creator and Windows install
Posted By: ArtiElviajero
Subject: TRX40 Creator and Windows install
Date Posted: 08 Aug 2021 at 12:06am
Hello All
MB: TRX40 Creator
BIOS: v1.70
RAM: 2x16 TridenZ DD4-4000
HDD: SSD NVME M.2 Samsung 980Pro 1T SSD SATA Samsung 860Evo 1T
CPU: Threadripper x3960
GPU: RX5600XT

Issue, windows installation fails when selecting drive in two ways "unexpected error" or cannot install on this drive check logs or later cannot make drive bootable for next install phase.
Installing Linux (Ubuntu, Suse, Fedora etc.) works perfect.

Any suggestions

PS. I used search and google function but did not find any thing usefull

Cheers
Artur



Replies:
Posted By: Khun_Doug
Date Posted: 08 Aug 2021 at 2:09am
ArtiElviajero,

You don't mention what version of Windows. I am going to guess you are trying to get Windows 10 installed, and not a version of server. What revision of Windows 10?

In the BIOS, is the RAID option(s) disabled? And which of the two Samsung drives are you installing to?

It is worth noting that neither Samsung drive is listed in the QVL. It is possible the 980Pro NVME drive is truly not compatible with the motherboard and Windows. I would disable or remove the 980Pro NVME drive and try installing to the 860Evo. If that works, then the issue is related to the 980Pro.


Posted By: ArtiElviajero
Date Posted: 08 Aug 2021 at 10:44pm
I have tried on both drives. RAID is off, Windows 10 Pro.
If 980 was not compatible with MB, other OSes should have issues too, but it is only windows


Posted By: Khun_Doug
Date Posted: 08 Aug 2021 at 11:29pm
ArtiElviajero,

I just remembered a problem I had with a Plextor M.2 SSD that only affected backups. It turned out that a firmware update resolved the issue. Have you checked to see if the Samsung 980 has a firmware update?

Another thing that I have seen on some forums in cases such as this was to use a PCIe card to host the M.2 SSD. That resolved the problem for that user.


Posted By: ArtiElviajero
Date Posted: 09 Aug 2021 at 12:58am
Thx. Will try with PCIe i have Ultra quad M2 card from ASRock. For sure no firmware update



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