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Bios does not support TPM 2.0

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19375
Printed Date: 05 Dec 2024 at 3:28am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Bios does not support TPM 2.0
Posted By: dpritipalsingh
Subject: Bios does not support TPM 2.0
Date Posted: 08 Aug 2021 at 4:59pm
Hello,

I bought an ASRock TPM2-S Nuvoton NPCT650/TCG Compliance TPM Module from Ebay on the internet. I installed the TPM module in my ASRock B85M Pro4 motherboard with beta bios v2.60 (this is the latest). It also didn't work wit bios v2.50. The manual doesn't say that mobo is not compatible with TPM2-S (TPM V2.0) module.

In the UEFI setup, under Advanced\Trusted Computing, I have enabled:
Auto Detect Security Device
Security Device Support

I also enabled Secure Boot and Installed the Keys.

but the Current Status Information is Support Turned Off remains.

When I run tpm.msc, Windows says that the Compatible Trusted Platform Module (TPM) cannot be found on this computer. Verify that this computer has a 1.2 TPM or later and it is turned on in the BIOS.

Can you please add support to the BIOS for this TPM 2.0 module?

Thanks,

Boyke



Replies:
Posted By: dpritipalsingh
Date Posted: 08 Aug 2021 at 8:57pm
First time posting here. I didn't see the sticky post:
http://forum.asrock.com/forum_posts.asp?TID=19151&title=tpm-2-0-support-and-windows-11-intel" rel="nofollow - http://forum.asrock.com/forum_posts.asp?TID=19151&title=tpm-2-0-support-and-windows-11-intel

Guess there is no TPM2.0 support for this old motherboard.


Posted By: dpritipalsingh
Date Posted: 10 Aug 2021 at 9:57pm
ASRock Support Rocks!!!
I have just received BIOS 2.50K from ASRock Support The Netherlands.
It works. The TPM 2.0 module is detected in UEFI BIOS and Windows 10. Boot process takes a bit longer, but nothing problematic.
However Secure Boot is not detected in Windows, despite being enabled in the BIOS and installing factory keys in BIOS.


Posted By: dpritipalsingh
Date Posted: 10 Aug 2021 at 9:58pm
Forgot to mention my CPU is i5-4460.


Posted By: eaube
Date Posted: 29 Aug 2021 at 2:42am
I've got the same problem here with my Z87E-ITX, I enabled the TPM in UEFI BIOS but Windows 10 says TPM 2.0 not detected. My BIOS is on P2.50. I saw that someone's post on the internet that he received BIOS 2.70A from support and it caused long boot time, maybe they've fixed it by now.My system is a core i5 4570S.


Posted By: noelman8
Date Posted: 01 Sep 2021 at 3:46am
Originally posted by eaube eaube wrote:

I've got the same problem here with my Z87E-ITX, I enabled the TPM in UEFI BIOS but Windows 10 says TPM 2.0 not detected. My BIOS is on P2.50. I saw that someone's post on the internet that he received BIOS 2.70A from support and it caused long boot time, maybe they've fixed it by now.My system is a core i5 4570S.


what version of TPM do you really have for your Z87E-ITX board, eaube?
maybe it's TPM 1.2 and not 2.0; that's why TPM2 is not recognized in Win10


Posted By: eaube
Date Posted: 01 Sep 2021 at 4:18am
I added a Asrock TPM2-S module to my board and enabled it in BIOS and it will not activate and also cannot be seen by Windows 10.


Posted By: dpritipalsingh
Date Posted: 13 Sep 2021 at 12:53am
You need to contact Asrock Support and request a modified BIOS for your motherboard. Once you have flashed it with the new BIOS, it will detect the TPM chip.


Posted By: eaube
Date Posted: 13 Sep 2021 at 3:14am
Thank you for the info, I will do that.


Posted By: hardeep0607
Date Posted: 29 Nov 2021 at 11:51pm
You can try enabling the TPM on the BIOS and check if this works for you.
??Here you need to get into BIOS by pressing the F2 or Del key continuously when the PC boots
??Once you get into BIOS, then click on the Advanced/Security section
??Search for the TPM feature then click on the Enable icon.
If this won?™t work for you then update the TPM firmware & BIOS. In this case, search for your model firmware updates, download and install them.

To know more follow the steps given here: https://www.pcerror-fix.com/tpm-device-not-detected" rel="nofollow - https://www.pcerror-fix.com/tpm-device-not-detected


Posted By: Lohrheidestar23
Date Posted: 25 Apr 2022 at 10:27pm
Originally posted by dpritipalsingh dpritipalsingh wrote:

You need to contact Asrock Support and request a modified BIOS for your motherboard. Once you have flashed it with the new BIOS, it will detect the TPM chip.


Hi.

I`ve read your Information about the TPM 2.0-Module and the B85M Pro4-Board here.

Unfortunately, the ASRock Support Netherlands will not send me this BIOS-File because they argued that it doesnt exist...

But I have the same Board you mentioned, only my Firmware is just 2.40 by now.

So,would it be possible, that you send me this modified BIOS-File? This maybe solve my problem with the TPM-Header


Thank you in advance, Robert from Germany.


Posted By: RyuujiX
Date Posted: 24 Jun 2024 at 10:06am
Hey Bro, do you still have that modded bios file? If yes, can you give me... u can share with Telegram...Thanks Before


Posted By: Burbli
Date Posted: 25 Oct 2024 at 7:53pm
Hey, do you have the file for it. Asrock hasn't responed to me. Or sent me the TPM 2 software. Send it on telegram or somewhere.


Posted By: Burbli
Date Posted: 25 Oct 2024 at 7:54pm
Did you manage to get the modified version of the bios version? if you did please send it to me


Posted By: Eric80
Date Posted: 04 Dec 2024 at 3:08am
Originally posted by eaube eaube wrote:

I've got the same problem here with my Z87E-ITX, I enabled the TPM in UEFI BIOS but Windows 10 says TPM 2.0 not detected. My BIOS is on P2.50. I saw that someone's post on the internet that he received BIOS 2.70A from support and it caused long boot time, maybe they've fixed it by now.My system is a core i5 4570S.

Originally posted by eaube eaube wrote:

Thank you for the info, I will do that.


Hello,
have you contacted the support for your Z87E-ITX concerning a bios with TPM2 support? Latest listest is 2.70 beta but no mentions about TPM2:
https://www.asrock.com/mb/Intel/Z87E-ITX/#BIOS" rel="nofollow - https://www.asrock.com/mb/Intel/Z87E-ITX/#BIOS
I am myself still using my 10 years old Z87E-ITX, which is on bios 2.50 too, currently under Windows 10. Wonder about TPM2 for Windows 11 or 12.

Thanks,
Eric


Posted By: Burbli
Date Posted: 04 Dec 2024 at 3:30am
Most just upgraded. I went from B85M-Pro4 to B450-Pro4. It's simplier to upgrade. At this time pc parts are cheap. I got my motherboard second hand 35Eur. It is extremly low compared to others 60Eur asking price. (Lithuania)



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