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X300 with 5700G - no post

Printed From: ASRock.com
Category: Technical Support
Forum Name: HTPC&Gaming Barebone&Others
Forum Description: Question about HTPC&Gaming Barebone&Others
URL: http://forum.asrock.com/forum_posts.asp?TID=19379
Printed Date: 25 Jun 2022 at 9:34pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X300 with 5700G - no post
Posted By: vsnap
Subject: X300 with 5700G - no post
Date Posted: 09 Aug 2021 at 5:26pm
Hi,

I've just installed a AMD 5700G into my X300 (X300/B/BB/BOX/EU besides a Crucial 16GB DDR4-3200 S0DIMM 1.2V CL22. Unfortunately, I don't get any Post or similar in my screen. I tested HDMI as wells as DP. CPU FAN spins up, but Screen stays black. Already did a reset of CMOS (removed the Battery as well, for a few minutes, nothing. Tried to start it without NVMe and WIFI Card, no change either.

Any suggestions?

vsnap



Replies:
Posted By: Xaltar
Date Posted: 09 Aug 2021 at 6:02pm
I suspect the BIOS version on your X300 needs to be updated to support the 5700g.
You will either need a compatible CPU to flash with or take it in to a tech service
center and have it flashed for you there. The 5700g is only supported on the
latest BIOS version, 1.70 (and onward when more updates are released).

I know ASRock update all the products they ship out to retailers etc but retailers
don't often update older stock so its very common for end users to purchase boards
that do not have the latest BIOS version installed.

-------------


Posted By: vsnap
Date Posted: 09 Aug 2021 at 6:15pm
Yep, you're right. Thats what I just figured out myself. Most likely need to get it to Asrock for a upgrade

Thanks!



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