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X570m Pro4 + 5600G = no post

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19442
Printed Date: 08 Aug 2025 at 7:03am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: X570m Pro4 + 5600G = no post
Posted By: kevschu
Subject: X570m Pro4 + 5600G = no post
Date Posted: 19 Aug 2021 at 12:39pm
Trying to upgrade from a Ryzen 3 3200G to a Ryzen 5 5600G and when doing so, the system turns on, though the screen remains black and then the system will reboot. This loop continues indefinitely.

If I put the 3200G back in, everything works fine.

I've tried BIOS Versions 3.40, 3.50 and 3.60 without success. Each time making sure to return the BIOS to defaults through BIOS menu, and I've done the same by clearing the CMOS with the jumper.



Replies:
Posted By: Xaltar
Date Posted: 19 Aug 2021 at 11:21pm
Have you tried just leaving it on for the RAM to train properly? Sometimes when
you install a new CPU it can take a while for the system to train your RAM (the
looping). I had a similar experience with my Threadripper system, it looped for
about 5 mins before it eventually posted. Bare in mind your memory controller is
on the CPU itself, not the motherboard.

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Posted By: datonyb
Date Posted: 20 Aug 2021 at 2:34am
try bios reset and booting with just one stick of ram

mine will not boot after a bios clear or flash with both sticks ever since i installed my 3800x

was fine and still is with a 1700

if it does boot finally set the ram speed manually reboot and then add the extra stick of ram

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[url=https://valid.x86.fr/jpg250][/url]

3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold


Posted By: ASRock_TSD
Date Posted: 20 Aug 2021 at 3:51pm
Dear Kevschu,
Thank you for the posting.

For Picasso CPU updating BIOS to support Cezanne CPU, we would like to provide a BIOS update tool for you.
Please download the tool package from following link and refer to the SOP in it to update the BIOS to try.

X570M Pro4 BIOS Update Tool: https://drive.google.com/file/d/1FvlRK_g2BYMG90gufNgrsjP-BGk2z4kv/view?usp=sharing" rel="nofollow - https://drive.google.com/file/d/1FvlRK_g2BYMG90gufNgrsjP-BGk2z4kv/view?usp=sharing

Thank you,

Best wishes,
ASRock TSD


Posted By: kevschu
Date Posted: 21 Aug 2021 at 4:14am
unfortunately i did not see your post before doing what i did. I went a purchased a Matisse CPU and stand alone GPU just to update my BIOS, and then returned the hardware.

Though, i would be more than happy to try this method out on the next BIOS revision. Hopefully ASRock will come up with a better solution for the masses.



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