Intel Motherboards - Help with new SSD

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Help with new SSD

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19468
Printed Date: 28 Apr 2024 at 4:13pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Help with new SSD

Posted By: JDMxDC2
Subject: Help with new SSD
Date Posted: 23 Aug 2021 at 11:42pm

Hello everyone, I'm new here and would like some help with a new SSD I got from WD. I'm not an expert when it comes to computers and only know basic things.

So, my problem is I installed the new SSD into my ASRock Z390 Phantom Gaming 4 mobo in the M.2 at the bottom of the board (top already has a existing SSD), but for some reason my computer doesn't recognize the drive and I can't see it in BIOS. I am only planning to use this SSD as another storage device. How can I go about getting the mobo to recognize this and have it appear in BIOS?

Any help is GREATLY appreciated! Thank you!