B550M Pro4 + new build - won't boot
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19481
Printed Date: 27 Apr 2024 at 7:22am Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: B550M Pro4 + new build - won't boot
Posted By: gascantx
Subject: B550M Pro4 + new build - won't boot
Date Posted: 28 Aug 2021 at 6:12am
Hi. I am in need of some help...
I have a new build of the following:
Motherboard: ASRock B550M Pro4 CPU: AMD Ryzen 5 1600 RAM: G.Skill TridentZ RGB DDR4-3000 8GBx2 Video Card: Diamond Multimedia AMD Radeon HD 5450 PCI Express Power Supply: EVGA SuperNOVA 120-GP-0650-X1, 650 G+, 80 Plus Gold 650W
I have the hard drives and all other peripherals unplugged.
The system will not complete POST. I get NO output on the display (via HDMI cable).
I have changed the slot for the video card - no change in symptoms.
I have wiped the CMOS (one time by pulling the battery, the second time by jumpering the pins) - no change in symptoms.
What am I missing?
thank you.
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Replies:
Posted By: Khun_Doug
Date Posted: 28 Aug 2021 at 2:50pm
Hi Gascantx,
The first thing I would try is removing one stick of RAM and leave the remaining stick in A2 (from what I can gather from the user manual, that is the slot for a single stick config). If that won't start, try swapping the sticks.
If that doesn't work, you could have a defective GPU, PSU, or CPU. If you have a spare GPU available, just something enough to get video to a display, I would try that. I doubt it's the PSU, but check to make sure the fans are spinning. And lastly, it could be the CPU is cooked. I would think the CPU is your most likely culprit, followed by the GPU.
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Posted By: Xaltar
Date Posted: 28 Aug 2021 at 10:08pm
The 1600 isn't on your CPU support list, not even the 2600 (1600AF would work if it was). You will need a compatible CPU or a 400 series board depending on what is easier/cheaper for you.
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Posted By: Khun_Doug
Date Posted: 28 Aug 2021 at 10:12pm
Good catch Xaltar. I assumed the op knew to check CPU compatibility. That's what I get for responding at 3AM.
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