x570 Aqua monoblock cover cracked, CC doesn't care
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19504
Printed Date: 08 Aug 2025 at 6:58am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: x570 Aqua monoblock cover cracked, CC doesn't care
Posted By: purejosh
Subject: x570 Aqua monoblock cover cracked, CC doesn't care
Date Posted: 03 Sep 2021 at 7:50am
Emailed ASRock support about the cover on their monoblock being completely shot out, and they've essentially told me that they don't care. They offered to replace the entire monoblock for ~$500. Enjoy some pictures of a monoblock cover that self destructed, and I may even post the email transcripts.
It's a $3 piece of material. They built it so poorly that it cracked itself out after very little heat. I didn't remove the cover, didn't drop it, didn't strike it, nothing. It sat in its box for almost a year. It has less than 20 hours power time. There's ZERO reason why this cover should cost me $500.
ASRock doesn't care about you. They don't care about supporting their products. They care about making the sale, and moving on. Disgusting.
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Replies:
Posted By: purejosh
Date Posted: 03 Sep 2021 at 7:58am
https://pbs.twimg.com/media/E-UY3xeXoAU_JNZ?format=jpg&name=4096x4096" rel="nofollow - https://pbs.twimg.com/media/E-UY3xeXoAU_JNZ?format=jpg&name=4096x4096
https://pbs.twimg.com/media/E-UY3xdXEActXnF?format=jpg&name=4096x4096" rel="nofollow - https://pbs.twimg.com/media/E-UY3xdXEActXnF?format=jpg&name=4096x4096
https://pbs.twimg.com/media/E-UY3xeXMAAR_Gr?format=jpg&name=4096x4096" rel="nofollow - https://pbs.twimg.com/media/E-UY3xeXMAAR_Gr?format=jpg&name=4096x4096
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Posted By: RLGL
Date Posted: 03 Sep 2021 at 9:43am
Who over tightened the screws?
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Asrock Z370 Gaming K6,Intel i7 8700K,
Asrock x570 Taichi
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