ASROCK B550M Phantom Gaming 4 and Ryzen 5 5600G Re
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19523
Printed Date: 08 Aug 2025 at 7:00am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: ASROCK B550M Phantom Gaming 4 and Ryzen 5 5600G Re
Posted By: Kevin_D
Subject: ASROCK B550M Phantom Gaming 4 and Ryzen 5 5600G Re
Date Posted: 08 Sep 2021 at 1:49pm
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Greetings, I built up an ASRock B550 Phantom Gaming 4 with a Ryzen 5 5600G APU. I initially updated the BIOS to version 2.10, with a Ryzen 9 3900X installed, then fitted the 5600G APU. I installed a fresh copy of Windows 10 on a Samsung 850-series SATA SSD. The problem is the system won't restart with a software command: I must press the RESET button. An example: during Windows installation, the system will restart several times. Windows shuts down, the system attempts to restart, but the first two diagnostic LEDs (CPU & DRAM) come on, and nothing further happens until I press RESET. Then it'll restart. It even needs a RESET sometimes upon power on. Once it starts, everything works fine. I tried the 3900X & a GPU, and it restarts OK. I tried a different ASRock B550 PG4, and it does the same thing. If I put the 5600G in a different brand motherboard, I don't have the restart issue. Any ideas? |
Replies:
Posted By: Kevin_D
Date Posted: 11 Sep 2021 at 1:04pm
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Turned out the APU had issues. All better with a different 5600G. |
Posted By: Xaltar
Date Posted: 11 Sep 2021 at 6:15pm
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Thanks for the follow up Kevin_D. Glad to hear you got it sorted. ------------- 
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