AMD Motherboards - Asrock X300 - Dolby Atmos problem

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Asrock X300 - Dolby Atmos problem

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19556
Printed Date: 08 Aug 2025 at 7:03am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Asrock X300 - Dolby Atmos problem

Posted By: Soxbrother
Subject: Asrock X300 - Dolby Atmos problem
Date Posted: 14 Sep 2021 at 3:47am

Hello,

Does anyone have problems with the Asrock x300 and Dolby Atmos ?

The X300 has 16 gb ddr4 memory and a AMD Ryzen Pro 4750g.

I've tried different drivers for AMD High Definition Audio and also Realtek drivers,

even installing an older version of the Dolby Access app (mentioned as a solution on another forum),

but I can't get Dolby Atmos working.

When I choose it from the dropdown list at the Spatial Sound Tab, it doesn't stay enabled.

The weird thing is that inside the Dolby access app, the Dolby Atmos sound is working,

although inside the app there's a message that says I'm not getting the full Dolby Atmos Experience.

On my old Desktop mini from HP, it does work,

so my not on my new Asrock Deskmini x300 ?

Does anyone else have this problem ?

I hope there's a solution.

Greetings,

Soxbrother