B450M Pro 4 RAID 10 problem
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19613
Printed Date: 27 Dec 2024 at 7:11am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: B450M Pro 4 RAID 10 problem
Posted By: ABNormal1960
Subject: B450M Pro 4 RAID 10 problem
Date Posted: 22 Sep 2021 at 9:53am
I have my RAID 10 setup and Windows 10 64-bit installed on the RAID drive.
In W10 Device Manager, under the Hard Disk Drives, it shows my C drive as an AMD Raid drive.
However, when I boot my system, the bios loads the raid then gives a message that there is a critical error, then boots to Windows Fine. But the UEFI RAID Critical error bothers me.
I have worked with ASRock support and they said I should download and install the AMD RAIDXpert2 program in Windows 10, which I have done. When I start the AMD RAIDXpert2 program, it says it cannot find the rccfg RAID driver file. I then get a warning that at my current privilages I won't be able to change anything (I am the owner of this desktop and the Administrator, but not the "Windows 10" administrator as Microsoft owns this computer it seems and not me). In anycase, the AMD RAIDXpert2 app opens and it shows my computer on the left, but no drives underneath it. I can't see my RAID to find out what is causing the "Critical error" at boot. I reboot and after the first bootmessage from UEFI, where the RAID is setup I see the prompt to hit F2 to enter the UEFI setup. So I do that, but there is nothing to view the raid health.
I went to "TOOLS" in the UEFI bios and scrolled down to RAID Driver EXInstaller or whatever and saw it check the internet then install lots of files on my USB drive I had inserted. There is one called "LiveSetup.exe" and when I run it, there is a splach screen for RAID EzInstaller, but then it, too, says it cannot find the configuration file and to get it from BIOS.... I just did that!!!
I am getting zero help from ASRock tech support. I mean they seem to be trying to help, but nothing they suggest helps.
Any ideas?
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Replies:
Posted By: ABNormal1960
Date Posted: 22 Sep 2021 at 10:03am
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I forgot to mention that these are 4 new Toshiba 1 TB spinning disk drives that format out to about 1.6TB after the RAID setup and formatting in Windows 10. I have built MANY PC's. I have also setup many RAID drives for the US Navy Using Dell EMC SAN's (Google the NMCI project, I helped set that up for the US Navy in 2001). That was a hardware RAID with many LUNs on a Fibre Channel network. So I am familiar with RAID, just not this software version. Any help would be appreciated.
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Date Posted: 28 Sep 2021 at 7:16pm
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