AMD Motherboards - Polychrome not detecting RAM

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Polychrome not detecting RAM

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19639
Printed Date: 28 Apr 2024 at 2:41pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Polychrome not detecting RAM

Posted By: ferdiantiojs
Subject: Polychrome not detecting RAM
Date Posted: 30 Sep 2021 at 12:55am

Hello, I have a new problem.
I want to change the LED color on my VGA, but have to use another application, MSI Mystic Light.

Andd every time I install the MSI Mystic Light application, ASRock Polychrome (ASRRGBLED) doesn't detect my RAM, I've tried reinstalling it many times, tried to open WriteFW.bat too, but still can't.
Maybe there's a solution?
thank you before, sorry if my English is bad

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FerdiantioJS

Replies:

Posted By: ASRock_TSD
Date Posted: 01 Oct 2021 at 3:16pm

Dear Ferdiantiojs,
Thank you for the posting.

Could you please provide the P/N of the memory for us?
We would like to check it further for you.

Thank you,

Best wishes,
ASRock TSD