Z170 Pro4 - USB Keyboard & Mouse on after shutdown
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1972
Printed Date: 26 Dec 2024 at 12:35pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Z170 Pro4 - USB Keyboard & Mouse on after shutdown
Posted By: Itheniel
Subject: Z170 Pro4 - USB Keyboard & Mouse on after shutdown
Date Posted: 10 Feb 2016 at 1:21pm
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Hello everyone, I recently built my machine with the ASRock Z170 Pro4 and I am loving it. Just one thing that is bothering me, though, is that my Monitor, USB keyboard and USB mouse stay on even after shutting down the PC. Here is a pic of the situation:  This is after shutting my PC down. So 3 things I would like to get some clarification on: 1. My monitor stays on, looking for a signal. I don't think I've ever had this problem with any of my previous PCs. The monitor doesn't turn off along with the shutdown of the PC, rather it stays on with a black backlight on and a little box floating around that states "searching for signal". 2. My PS/2+USB Keyboard stays lit even after shutdown. 3. My USB Mouse stays lit even after shutdown. I think there should be an option in the BIOS to control the USB ports after shutdown, but I have not been able to find it after searching far and wide in the BIOS. I has also disabled everything in the ACPI settings as below:  Of course, they all turn off if I cut the power manually by turning off my PSU, but doing this everytime is very bothersome. There must be a better way to control this.. I also don't charge any devices through the USB ports in my PC, so if I could cut the power in all of the USB ports that would be great as well. Any help on this matter would be greatly appreciated guys! (Just some additional info that may be needed?) Motherboard: ASRock Z170 Pro4 Monitor: 27" Samsung Curved Monitor (LS27E500C) USB Keyboard: Xenicx TESORO M7 LED SE (it turned off fine in my previous PC) USB Mouse: Just a cheap gaming mouse (also turned off fine in my previous PC) |
Replies:
Posted By: Xaltar
Date Posted: 10 Feb 2016 at 3:26pm
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I think you need to enable "Deep Sleep" under "chipset configuration" to power down USB devices after shutdown. ------------- 
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Posted By: peroni
Date Posted: 10 Feb 2016 at 4:30pm
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Are you using windows10? If yes the fast startup feature might have something to do with this. Can you try to disable it? I have the same board and do not encounter such problem and deep sleep is disabled. I also use the USB keyboard to trigger startup Tip, you can take a screenshot while in uefi by inserting a USB stick in any port and pressing F12 ------------- Z170 PRO4 i5 6600 2x8GB Corsair DDR3000 SSD 950 Pro (OS) 850 Evo (data) GTX 960 4GB 2x LCD |
Posted By: Itheniel
Date Posted: 10 Feb 2016 at 6:25pm
This did it! All my peripherals are turning off now when the system is shut down.
Thank you! |
Xaltar wrote:Posted By: Itheniel
Date Posted: 10 Feb 2016 at 6:26pm
Sorry, forgot to mention my OS. I am using Windows 7 64bit. I got it solved by enabling deep sleep in the BIOS. Thanks for the tip though!
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Posted By: Xaltar
Date Posted: 10 Feb 2016 at 6:35pm
Glad to hear it  -------------
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Posted By: peroni
Date Posted: 10 Feb 2016 at 7:21pm
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Well done! Wonder why I do not have a similar problem with deep sleep disabled. ------------- Z170 PRO4 i5 6600 2x8GB Corsair DDR3000 SSD 950 Pro (OS) 850 Evo (data) GTX 960 4GB 2x LCD |