AMD Motherboards - ASrock b550 phantom gaming 4 low idle crashing iss

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ASrock b550 phantom gaming 4 low idle crashing iss

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19730
Printed Date: 08 Aug 2025 at 2:13am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASrock b550 phantom gaming 4 low idle crashing iss

Posted By: FazeJKujo
Subject: ASrock b550 phantom gaming 4 low idle crashing iss
Date Posted: 21 Oct 2021 at 11:43pm

Hey everyone. I have had this PC since around February of 2021. So roughly 6 or more months but less than a year. Basically the issue I am having is low idle crashing. Every time I do anything demanding it runs silky smooth, so playing games, or having multiple applications open. However, for example, if I only sit on the desktop with nothing opened (apps), it will crash, if I browse edge (edge being the only app thats open) it will crash, it randomly crashes and it could be after 5 mins, after it just boots up and 30 seconds in desktop, it could be after 3 -6 hrs, it?�s completely random but when using games it will run all day, or having multiple apps open it will run all day.

My specs original specs are this
Mobo- ASrock Phantom gaming 4 b550
Cpu- Amd Ryzen 5 3600
Ram- Crucial ballistic sport 16gb, 3k MHz
Gpu- Rtx 3070 gigabyte card forgot exactly which version (sry)
Storages- Wd blue hdd and a Wd green sata ssd 1 tb & 240 gb respectively, the latter is the windows drive
Psu- 600 watts apevia 80+ gold

The psu, and ram have been changed, and added another ssd.

This pc has crashed literally the first hour I?�ve got it, its a pre built.

I tried mem test 86, came clean, prime 95 for at least 3 hours, haven benchmark for a good amount of time, nothing crashed. I don?�t know why but I?�m guessing its the mobo, maybe this bios or something.