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tpm 2.0 problem

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19745
Printed Date: 19 Apr 2024 at 7:00am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: tpm 2.0 problem
Posted By: expired1111
Subject: tpm 2.0 problem
Date Posted: 25 Oct 2021 at 11:48pm
Hello, I wanted to upgrade to win11, turned on fTPM in BIOS and installed win11, but ran into an unpleasant problem, my PC freezes for 0.5-1sec and there is a crackling sound in my headphones, if I turn off fTPM it disappears. Tell me what can be done and have you observed this?
My motherboard is Asrock b450m - hdv, the latest BIOS, namely 4.40, has now set 3.10, so far, there seems to be no such problem, but if there is, I will write this topic.



Replies:
Posted By: expired1111
Date Posted: 28 Oct 2021 at 5:03am
Okay, the problems still remained, although the PC stopped turning on at all, pulled out 1 ssd, everything was fine, turned on fTPM back, again micro firms with a bang, who has encountered this? How then to upgrade to Windows 11, if there is such a problem?


Posted By: foxx1337
Date Posted: 17 Jan 2022 at 7:34pm
Can confirm, happens on other boards as well. I have ordered the ASRock TPM 2.0 extension board and will test it as a workaround. I have also written both ASRock and AMD, which I encourage you to do as well.

What you're seeing is an extreme case of the problem - it happens more rarely. The real problem is elevated Deferred Procedure Call (DPC) latency and you can see it with thesycon's DPC Latency Checker - https://www.softpedia.com/get/System/System-Info/DPC-Latency-Checker.shtml

For example:


The computer was mostly idle at the time of that pic. Those red spikes shouldn't be there (and they're not if I turn off the fTPM).

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Ryzen 3900X, Taichi X570



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