AMD and Intel Graphics Card - RX5600XT PGD3 6GO Black screens

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RX5600XT PGD3 6GO Black screens

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=19771
Printed Date: 25 Apr 2024 at 1:23am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: RX5600XT PGD3 6GO Black screens

Posted By: mogshaz
Subject: RX5600XT PGD3 6GO Black screens
Date Posted: 31 Oct 2021 at 2:34pm

Hello,
I bought the RX5600XT PGD3 6GO graphics card on 11/27/2020 and a few months later started to get black screens that could only be fixed by resetting my PC. After searching around I found that removing the AMD adrenaline software and only using the drivers fixed the problem for a lot of people, and it did for me...until recently; I started to get black screens after cold boots, then during normal operation of my PC (browsing the internet, playing certain games etc)

I have attempted to fill out the support form here:

https://event.asrock.com/tsd.asp" rel="nofollow - https://event.asrock.com/tsd.asp

but am given an error every time I enter the cards model number into the required field and also haven't had any response from your e-mail address under the RMT section of your website.