Problem installing m.2 on ASRock Creator Mobo
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19804
Printed Date: 08 Aug 2025 at 2:12am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Problem installing m.2 on ASRock Creator Mobo
Posted By: LuckyFabian
Subject: Problem installing m.2 on ASRock Creator Mobo
Date Posted: 10 Nov 2021 at 4:21am
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Hi all, I hope someone can assist me as I have installed a AMD 3950X on an ASRock Creator motherboard, populated the memory slots have tried to install the m.2 drive after removing the smaller heatsink and the Quick Installation Manual for the Creator mobo on page 50 quotes : "Step 4 Prepare the M.2 standoff that comes with the package. Peel off the orange protective film on the nut to be used. Then hand tighten the standoff into the desired nut location on the motherboard." I only have two hex shaped nuts with threads and they do not seem to fit into the corresponding hole on the motherboard so I can secure the m.2 Have reported this to my dealer support who have suggested that I not bother to screw the m.2 down but simply slot it in, remove the sticky cover on the underside of the m.2 heatsink and stick it to that and then screw the m.2 heatsink down. This does not seem right to me, have emailed ASRock Technical Support 4 days ago and have not had a response, so am trying this Forum to see if someone may have an answer or solution to my issue, this is holding up my build. Any help would be most appreciated. Thanks and Best Regards, Lucky p.s. images linked - 
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Replies:
Posted By: LuckyFabian
Date Posted: 10 Nov 2021 at 4:48am
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Posted By: LuckyFabian
Date Posted: 10 Nov 2021 at 5:34am
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Posted By: LuckyFabian
Date Posted: 10 Nov 2021 at 5:48am
| help! I don't want to secure the m.2 by sticking it to the underside of the heatsink! |