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Problem with 5.1

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=1983
Printed Date: 27 Sep 2024 at 10:07pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Problem with 5.1
Posted By: marek
Subject: Problem with 5.1
Date Posted: 12 Feb 2016 at 5:37am
Hello all,

Please help me setup my 5.1 Speakers. The drivers are the latest from AsRock website. The sound is terrible, very awful. When I try to set it up through windows configuration, when selecting and testing the 5.1 speakers , i hear only the sound from 2 speakers, the rest are silent. Same story in Realtek HD Audio Manager.

The motherboard is B150M-Pro4

Thanks in advance,
Marek





Replies:
Posted By: parsec
Date Posted: 12 Feb 2016 at 2:15pm
Originally posted by marek marek wrote:

Hello all,

Please help me setup my 5.1 Speakers. The drivers are the latest from AsRock website. The sound is terrible, very awful. When I try to set it up through windows configuration, when selecting and testing the 5.1 speakers , i hear only the sound from 2 speakers, the rest are silent. Same story in Realtek HD Audio Manager.

The motherboard is B150M-Pro4

Thanks in advance,
Marek




Is "the sound is terrible...", and "I hear only the sound from 2 speakers", the same problem, or two different problems?

If it is two different problems, what is the nature of the terrible sound?

Questions:

What model of 5.1 speakers are you using?

Where do you have the 5.1 speakers connected on the PC?

What is your source of 5.1 channel audio? What 5.1 audio format are you using?


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: marek
Date Posted: 13 Feb 2016 at 12:59am
Hi parsec and thank you for replying.

Its the same problem. I think the poor quality sound is because when testing the 5.1 speakers or even 7.1 speakers in windows or in Realtek HD audio manager, the sound comes only from 2 front speakers.. there is no sound from other speakers, even when i click manually on the subwoofer , or the speaker on top of the monitor or the rear speakers, no sound comes out from these. The sound of my mp3 music is poor in comparative to how it was on my old motherboard. Its like something is missing, like a deaf sound or like from a barrel .

My speakers are Logictech X540.

The speakers are plugged in my back panel:
Each is plugged in its corresponding color.
- Rear speaker in black
- Front speaker in green
- Central/subwoofer in orange

The source is coming from my X540 subwoofer.

I listen to Mp3. online radio, movies or games (its the same poor sound)


Posted By: akulp
Date Posted: 15 Feb 2016 at 3:34am
It's driver related problem ... if we're talking about Win10 (I don't know for other versions)
Asrock/Realtek don't support "speaker fill" option which allow you to play music from mp3/YT/etc from all 6 sepakers.

If you select "speaker fill" in Audio Manager (or trough windows) you only get strange echo sound from rear speakers.

Only VIA has onboard audio with good speaker fill support.

I was looking for a solution for 4 days, than I bought SB Asus Xonar ...




Posted By: marek
Date Posted: 15 Feb 2016 at 7:03am
I have win 7 64bit
So this means Asrock suck bad at this point. I think I'll return it and buy another brand who does not have this issue.
Thank you akulp.


Posted By: akulp
Date Posted: 15 Feb 2016 at 2:48pm
It's not (completely) AsRock's fault.

Audio chip is from Realtek. So be careful, a lot of mobo manufactures use Realtek.
But With Win7 it should work. just google around for right drivers.

BTW, did you even try to use Realtek drivers?


Posted By: marek
Date Posted: 15 Feb 2016 at 7:58pm
I only tried the drivers from Asrock website. Should I try other ones?


Posted By: akulp
Date Posted: 16 Feb 2016 at 4:42am
Ohhh....than you didn't do nothing. :)

There's looot of drivers on google. And of course, first try those from Realtek site.


Posted By: marek
Date Posted: 18 Feb 2016 at 4:41am
I tried the driver from my old motherboard from 8 years ago which has also Realtek - no luck
Then I tried ALC_898 - also no luck.
Via sound drivers will work?


Posted By: akulp
Date Posted: 19 Feb 2016 at 2:13pm
Did you tried original divers from Realtek....those, made for your soudn chip?

No, VIA drivers won't work ...


Posted By: marek
Date Posted: 20 Feb 2016 at 7:34pm
I cannot download from Realtek website. have no account and as i saw i cannot create one either.
The first driver i tried was the one on the cd with the mobo.


Posted By: akulp
Date Posted: 20 Feb 2016 at 8:09pm
Account, what account?!

http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false


Posted By: marek
Date Posted: 21 Feb 2016 at 5:37am
Thank you for the link. I downloaded and installed it. Unfortunately no luck.
I'm starting to believe even more that its like you said and there is no way to get it to work.
Thank you very much for you reply's. I appreciate it.


Posted By: parsec
Date Posted: 21 Feb 2016 at 1:36pm
It seems like you have the cables connected correctly between the Logitech subwoofer connection panel and the IO panel on your board.

If you are trying new and different drivers, I hope you are uninstalling the others before installing the new one.

Your board has a recent Realtek driver that can be used with many versions of Windows, the Realtek high definition audio driver ver:7647, on your board's Win 7 download page:

http://www.asrock.com/mb/Intel/B150M%20Pro4/?cat=Download&os=Win764" rel="nofollow - http://www.asrock.com/mb/Intel/B150M%20Pro4/?cat=Download&os=Win764

This is from you board's manual regarding activating multi-channel audio:

To enable Multi-Streaming, you need to connect a front panel audio cable to the front panel audio header. Ater restarting your computer, you will find the ?œMixer??tool on your system. Please select ?œMixer ToolBox?? , click ?œEnable playback multi-streaming?? and click ?œok?? Choose ??CH?? ??CH?? ??CH?? or ??CH??and then you are allowed to select ?œRealtek HDA Primary output??to use the Rear Speaker, Central/Bass, and Front Speaker, or select ?œRealtek HDA Audio 2nd output??to use the front panel audio.


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http://valid.x86.fr/48rujh" rel="nofollow">


Posted By: marek
Date Posted: 21 Feb 2016 at 11:47pm
Hi parsec,

Yes, everytime i have installed a new driver i uninstalled the old one and restarted the pc. then installed a new driver and restarted the pc.

Please forgive me, but I dont understand how to connect a front panel audio cable to the front panel audio header.

Do you mean connecting it inside the case or outside the case? Front and back are working, they were working when i bought the pc.


Posted By: akulp
Date Posted: 22 Feb 2016 at 2:38am
Originally posted by parsec parsec wrote:

It seems like you have the cables connected correctly between the Logitech subwoofer connection panel and the IO panel on your board.

If you are trying new and different drivers, I hope you are uninstalling the others before installing the new one.

Your board has a recent Realtek driver that can be used with many versions of Windows, the Realtek high definition audio driver ver:7647, on your board's Win 7 download page:

http://www.asrock.com/mb/Intel/B150M%20Pro4/?cat=Download&os=Win764" rel="nofollow - http://www.asrock.com/mb/Intel/B150M%20Pro4/?cat=Download&os=Win764

This is from you board's manual regarding activating multi-channel audio:

To enable Multi-Streaming, you need to connect a front panel audio cable to the front panel audio header. Ater restarting your computer, you will find the ?�Mixer??tool on your system. Please select ?�Mixer ToolBox?? , click ?�Enable playback multi-streaming?? and click ?�ok?? Choose ??CH?? ??CH?? ??CH?? or ??CH??and then you are allowed to select ?�Realtek HDA Primary output??to use the Rear Speaker, Central/Bass, and Front Speaker, or select ?�Realtek HDA Audio 2nd output??to use the front panel audio.


I don't get this either.

So ok, connecting front panl to pins for front panel (on mobo), that's logical.

But, you wanna say that pair of speakers (front?) must be connected to front panel instead on rear panel to get it worki on all  6 channels at once?



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