B450M Pro4 and Ryzen 7 5700G
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19882
Printed Date: 02 May 2024 at 10:09pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: B450M Pro4 and Ryzen 7 5700G
Posted By: cjd9153
Subject: B450M Pro4 and Ryzen 7 5700G
Date Posted: 30 Nov 2021 at 10:42am
I have a B450M Pro4 motherboard. I currently have a Ryzen 7 1700 CPU. Today I received my Ryzen 7 5700 G. I updated my BIOS to 5.3 (latest BIOS), then put the Ryzen 7 5700G in. It wouldn't do anything but show a black screen and just kept restarting every 20 seconds. I put my Ryzen 7 1700 back in, and it works fine.
I called ASRock customer support, and they said I did everything right, and that the APU must of been bricked. Does anyone else have any other opinion as to what I may of missed or did wrong?
1. Yes, it said the BIOS update was successful.
2. Yes, I put the HDMI in both the GPU, as well as the motherboard to see if either one showed graphics.
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Replies:
Posted By: cjd9153
Date Posted: 30 Nov 2021 at 11:27am
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Another symptom just popped up. It happened yesterday too, but I didn't pay much attention to it. when I turn the computer off, the clock/time "stops" running. I had it off for 2 hours earlier when working on it, when I turned it back on, it was 2 hours behind. I just turned it off for 12 minutes, and when I turned it back on, the clock was 12 minutes behind. Would this have anything to do with all of this?
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Posted By: cjd9153
Date Posted: 30 Nov 2021 at 1:18pm
But, upon checking my bios version, it is still updated at 5.3. So I guess BIOS wasnt reset.
Any suggestions?
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