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B550M can't set up dual monitor

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Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
Printed Date: 15 Apr 2024 at 10:49pm
Software Version: Web Wiz Forums 12.04 -

Topic: B550M can't set up dual monitor
Posted By: romdos
Subject: B550M can't set up dual monitor
Date Posted: 03 Dec 2021 at 2:24am
Hi all. I just bought an Asrock B550M Micro ATX motherboard. It's *supposed* to support dual monitors. After finding other posts about this, my BIOS does NOT have "enable IGPU multi monitor" under "advanced" or anywhere else. Any help would be appreciated since Windows 10 is saying it can't detect a second monitor. I'm running a ryzen 5 5600G CPU that has Radeon graphics and the MoBo has an HDMI and Display Port connector on it. I was running dual monitors before I "upgraded".
Thanks in advance for any help with this

Posted By: ASRock_TSD
Date Posted: 03 Dec 2021 at 11:31am
Dear romdos,
Thank you for the posting.

To enable IGPU Multi Monitor, please boot into Advanced\AMD CBS\NBIO Common Options\GFX Configuration to set [iGPU Configuration] to [UMA_AUTO].

Thank you,

Best wishes,

Posted By: mrG
Date Posted: 11 Jul 2022 at 8:13pm
Dear ASROCK Team,

These are spec:

Mother Board: Asrock 520m/ac
Processor: AMD Ryzen 5 Pro 4650G with Radeon Graphics.
Bio Version/Date: American Megatrends International, LLC P1.70, 23.4.22

Following the recommended step as the above, the system is able to detect my second monitor. However, it give raise of another issue.

It keep auto log out to window log in page. Please advice.
Thank you.

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