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Asrock 5500xt challenger d 8gb new vbios request

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD and Intel Graphics Card
Forum Description: Question about ASRock AMD and Intel graphics card
URL: https://forum.asrock.com/forum_posts.asp?TID=19903
Printed Date: 29 Mar 2024 at 5:48pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Asrock 5500xt challenger d 8gb new vbios request
Posted By: nicolassp
Subject: Asrock 5500xt challenger d 8gb new vbios request
Date Posted: 05 Dec 2021 at 7:15pm

Hello, i have bios version 017.002.000.000.900136 with memory type GDDR6(Samsung) and problems with display port with monitor going black (or hdmi 2.0) randomly.

I was wondering if there is a newer version for this model as the bios is from 12/2019.

Current setup

Windows 11 x64 pro
ryzen 9 5900x
32gb corsair vengeance pro 3600Mhz



Replies:
Posted By: ASRock_TSD
Date Posted: 06 Dec 2021 at 1:57pm
Dear Nicolassp,

Thank you for posting your query to the ASRock forum.

Regarding your question, the vBIOS that the graphics card has would be the latest vBIOS version.

Please try with the latest graphics driver ver. 21.11.3 or the 21.11.2 from the link below:
https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-5500-series/amd-radeon-rx-5500-series/amd-radeon-rx-5500-xt" rel="nofollow - https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-5500-series/amd-radeon-rx-5500-series/amd-radeon-rx-5500-xt

If the problem persists, please check:
1. The system temperature(CPU/graphics card) and memory (With the memory test).
2. Please check the monitor on a different system to check if the monitor is working properly.

With thanks,
ASRock TSD



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