Intel Motherboards - asrock z390 pro4 randomly loses hard drives

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asrock z390 pro4 randomly loses hard drives

Printed From: ASRock.com
Category: Media&User's Review
Forum Name: Intel Motherboards
Forum Description: ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=19955
Printed Date: 26 Apr 2024 at 9:18am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: asrock z390 pro4 randomly loses hard drives

Posted By: hbiclan
Subject: asrock z390 pro4 randomly loses hard drives
Date Posted: 16 Dec 2021 at 10:30am

Previously, I had an issue where my main SSD failed to be recognized after a firmware (internet flash) update for this motherboard. Although I hadn't changed any cables, I only could get it recognized again by changing the ssd port it was plugged into on the motherboard.

Now, one day later, one of my secondary SSDs got stuck at 100% disk usage due to premiere pro, so I went to reboot. Windows got stuck on "shutting down" presumably because it was locked up from premiere and couldn't shut down gracefully. I had to hold the power button to force the system down.

When it came back up, the ssd which was at 100% usage failed to be recognized by the BIOS. I tried a different SATA port, nothing. Freaking out I then put it in a different, old computer, it was recognized fine. Tried it back on the asrock z390 pro4 and now all of a sudden it is recognized again.

Why is this motherboard doing this?