Stuck Polychrome RGB ASROCK Z490M Pro4
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=20051
Printed Date: 04 May 2024 at 6:57pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Stuck Polychrome RGB ASROCK Z490M Pro4
Posted By: paulwalkerfnf
Subject: Stuck Polychrome RGB ASROCK Z490M Pro4
Date Posted: 03 Jan 2022 at 7:48am
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Hello. Windows 10 is installed on the computer. Downloaded Polychrome for ASRock Z490M Pro4 and installed it. I run Polychrome and the program freezes on device detection. I tried to flash the motherboard with firmware from the Bin folder - it didn 't help . When flashing, the error Enter ICP mode fail appears. If you run the program, then when you restart the computer, one M.2 NVMe disappears. If you turn off and turn on the computer, then the SSD is lying in its place. Please suggest a solution to this problem .
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Replies:
Posted By: threadzipper1957
Date Posted: 17 Mar 2022 at 9:59pm
Hello,
It would be best to use the support form, and give as much information as possible.
This will help, to diagnose the problem.
https://event.asrock.com/tsd.asp" rel="nofollow - https://event.asrock.com/tsd.asp
When using a gmail account, check your spam foler
Sometimes the RGB controlelr software, from other hardware like Corsair Icue, can mess up things
Deinstall all these tools, including the ASRock tool.
Restart the system, and delete any folders, these tools have created.
Restart againm, and install the ASRock tool only, and give it same time.
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Kind Regards
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