z690 extreme
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=21112
Printed Date: 27 Apr 2024 at 9:38pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: z690 extreme
Posted By: atanasjr
Subject: z690 extreme
Date Posted: 16 Jan 2022 at 8:09pm
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I bought z690 extreme. i am using gskill ripsaw V ddr4 3600 cl 14 1.45v xmp. (Ripjaws V, DDR4-3600, CL14 - 32 GB Dual-Kit ) i can not get to boot mine ram to more than basic board reading 1333mhz and nothing .... ? i swapped slots and everything i could try, i can no firm sa voltage regulation to try to put some more voltage.... ? this seems to help as i looked up in other forums. i do not know.i only boot with default setting ram speed is 1333 ????? now i am using x570 taichi razer with 5800x. no problem xpm profile goes like butter, OC-ed the stick even to 3600, 14-13-13-28 trfc 315 47ns latency . great results. why a board bought year prior of newest one is working perfect without issues, and NEW MODERN BOARD is F....d. What so different in constructing ddr 4 slots has changed in factories that u can not use simple 3600 ddr4 stick in simple manner. Why is so hard to get working something so simple. Why why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why whyWhy why why why why |
Replies:
Posted By: fille1976
Date Posted: 16 Jan 2022 at 8:32pm
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I have problems with my ddr4 3600 corsair rgb pro vengeance on a z 690 steel legend. In contact with asrock holland,till today no solution. Contacted corsair almost 3 weeks ago,till today no reaction. And in contact with the store where this sh*t memory cames from,result,yeah,but the memory is working at 3100,so it can't be warranty. So this its the way how it works today,never buy anything again from asrock and corsair,and that store can also kiss my ass,only 1 thing aplies,THEY HAVE YOUR MONEY,thats all whats counts these days. I learnt again a few lessons i will remember when i buy new stuff in a few years,no asrock and corsair. Like you said,on my memory it in fat letters printed XMP CERTIFIED,so i see it,it doesn't work @xmp,its unbelieveble,i'm very pissed about this. If in 14 days this isn't finished,i sell the mobo and ram and get new stuff,i'm tired of this sh*t. |
Posted By: fille1976
Date Posted: 16 Jan 2022 at 8:47pm
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Did you try to load xmp profile in the bios? Post screenshots of your bios in the dram section. |
Posted By: atanasjr
Date Posted: 16 Jan 2022 at 8:51pm
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i wrote in main post, i select xmp and it can not train it and did not load it |
Posted By: atanasjr
Date Posted: 16 Jan 2022 at 9:02pm
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ram is perfect i am using taichi x570 razer editions without any any problems, XMP OC all thing are perfect. this is lazy people do not give a  . Taihci razer ed. was released not even a whole year ago ... or maybe decembre 2020. How different are both boards, i mean the desing, controlers and whole design? |
Posted By: Xaltar
Date Posted: 17 Jan 2022 at 12:20am
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You need to use slots A2 and B2 for your best chance at getting XMP to work. These are just the "preferred slots" on all modern motherboards. The reason your 1 year old board works and the new one doesn't is because the new one is new, as in, intel still hasn't had enough time to work out all the kinks in their BIOS. Intel fix things then send along the base BIOS (like AGESA with AMD) to their board partners. This is what enthusiasts refer to as "early adopters tax". When you jump on a new platform soon after it launches these are exactly the kinds of issues you encounter. It isn't ASRock's fault or even intel's or G.Skills. The platform just isn't mature yet. This isn't like things used to be, every RAM manufacturer has it's own way of handling voltages, overclocks (XMP is an overclock) and part selection. There is simply no way to test every single RAM model before launch. The issue is made worse by the fact that the new 12th gen core parts use an entirely new IMC (integrated memory controller) so there are a lot of unknowns involved. Bare in mind that the IMC is built into the CPU so the same one is used regardless of DDR4 or DDR5 motherboard specs. Further complexity added to the mix that needs to be navigated. Don't get me wrong, I fully understand being frustrated. I just wanted to provide the facts so you know what is happening and why. I do not in any way speak on behalf of ASRock here either, these are my own views, opinions and conclusions based on my experience with tech as an enthusiast. ------------- 
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Posted By: fille1976
Date Posted: 17 Jan 2022 at 12:48am
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oh yes,so customers are that way beta testers,like these days in games. Aaaand offcourse we must accept that like normal. Yeah right,if i buy new hardware,i atleast should expect it works with eachoter. And i called my store,they even didn' known wich memory works with those boards. So ill buy an steel legend board and have to guess what memory works with that board,cause the memory in the qvl list isn't always availlable at the store. So what have i todo,buy cpu-mainboard and cooler and come for the memory maybe a month later,c'mon,they better test more or at least stall the release,i getting pissed of that companys these days can't think normal anymore cause of their MONEY,with all those arguments i'm not buying any progress.I know its not your fault,and i build systems when the 486 era started,but never known that i buyed memory it doesn't work on the board. Those memory sticks are for years on the market,so it can't be that difficult to get it working at release. |
Posted By: atanasjr
Date Posted: 17 Jan 2022 at 4:23am
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thank you for honest answer, but i bought something that i can not use. How will u feel if u cant even us it at basic settings. ok xmp is overclock but ..... course i put them in A2 and B2 like is written in manual. i tried even an A1 B1 but nothing. only way to post is to leave on nothing and run it on 1333mhz and 92latency. Did you think i useful this way. If the prices were 20 USD ok i will buy all board on market and i will try them all. but ....... the prices are different. When u buy car did you use it without 4 wheels, or driving wheel ?!? so now i have to wait until maybe someday i could use it .... ? |
Posted By: atanasjr
Date Posted: 17 Jan 2022 at 4:32am
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this is mem. butttt till last week i was on radeon rx 6800xt red devil ..... top end card and i could not boot VGA from primari pci-e slot n 2 Boards: z690 edge and z690 pro from msi. so i sold it and paid a little more to buy 3080 ..... now i am booting but without DDR, so do you think i just CPU and ALder Lake IMC or ..... Someone somewhere did sh*tty job ?????? Thank you very much. |
Posted By: Xaltar
Date Posted: 18 Jan 2022 at 1:25am
I never said anyone should accept it as normal  My comment was only to help you direct your anger more accurately. Motherboard manufacturers always catch the brunt of people's anger over issues like this while the actual corporations responsible hide behind them. RAM related issues, in 90% of cases these days come down to either the CPU's IMC or the BIOS, neither of which motherboard manufacturers are responsible for short of some customization on the BIOS front. ASRock is far from perfect but they are no worse than any other board manufacturer when it comes to this kind of issue. In fact, ASRock will often risk antagonizing vendors (AMD/Intel) to better serve their customers. It's why I have used their products for so many years now.
Agreed. Likely to beat the competition and reclaim some market share, as in rushed to market. This has been true for decades now sadly and so long as people jump on new platforms every time they do it, it will never go back to the way it was. -------------
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Someone somewhere did a sh*tty job.Posted By: fille1976
Date Posted: 18 Jan 2022 at 3:51am
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No offence to you,i understand your point. But today got email from the store where bought,no warranty cause it works at 3100,right yeah,they are scammers,never buy anything from them. They just can take the memory in and give me memory that works. I didn't know you have to watch a list of memory that works on the intel motherboards. Maybe in a few bios updates it starts to work @3600,if not i just sell the memory and buy other. |
Posted By: Xaltar
Date Posted: 18 Jan 2022 at 5:38am
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No offence taken. There is a high likelihood your RAM will end up being supported in a future BIOS update, both G.Skill and Corsair are very well known. Good luck to you both, hopefully that update comes sooner rather than later. If you have both filed support tickets with ASRock that should help them determine what models are problematic and pass that info on to intel. -------------
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Posted By: fille1976
Date Posted: 20 Jan 2022 at 3:44am
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The most irritated thing is they(corsair) did not react to my tocket i sended. I find this TOTALLY UNACCEPTEBLE. Asrock did react and i must confirm they did their best,but corsair,yeah,i have my doubts about that company,i must considder if i ever buy something from them ever. |
Posted By: ASRock_TSD
Date Posted: 28 Jan 2022 at 7:48pm
Hi atanasjr, Thank you for your post. Please try the BETA BIOS 3.06.SB01, we improve the memory compatibility at this version. https://drive.google.com/file/d/1XhcewlPTl0mWqZFrhlISArRQEgIbcwyy/view?usp=sharing" rel="nofollow - https://drive.google.com/file/d/1XhcewlPTl0mWqZFrhlISArRQEgIbcwyy/view?usp=sharing All the best ASRock TSD |