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HS370M ITX-AC locked in a reboot loop

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=21135
Printed Date: 22 Jul 2025 at 6:30pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: HS370M ITX-AC locked in a reboot loop
Posted By: deanatoire
Subject: HS370M ITX-AC locked in a reboot loop
Date Posted: 22 Jan 2022 at 7:00pm
Hi!

I'm seeking help for diagnose what's wrong with my current setup.
I have a small computer that I didn't used (unplugged) for a few months (3/4) and after a change of case, it won't boot anymore.

SSD is not used (no blinking led, that there is).
Ethernet is powered, I seed the yellow led on ; but it turns off, then on with a cycle of about 5 seconds, making me think that the motherboard restarts itself after encountering an issue. No beep.

I tried to make a CMOS reset using the pins, no further results.

I then removed the GPU, since my CPU does not have graphic integrated, the motherboard should beep 5 times, and it did not.

So I removed the RAM, and I got the 3 beeps warning about the memory, so I've got that working for me, which is nice.

What can I try to continue my investigations?

Setup is fine, it worked in the past, so PSU is enough, and I'm confident that everything is plugged in.

Can I know if there is an issue with some of the hardware? Motherboard damaged during the transfer? Or CPU fried?

I'd love to have your inputs on what I can try to know a bit more on this.

Thanks!



Replies:
Posted By: threadzipper1957
Date Posted: 15 Mar 2022 at 12:25am
Pleae use the support form
https://event.asrock.com/tsd.asp?ln=en" rel="nofollow - https://event.asrock.com/tsd.asp?ln=en
The details, help to do a proper diagnostics.
When using a gmail account check your spam folder

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Kind Regards



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