Fatality Z97M Killer network stoped working
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2114
Printed Date: 27 Dec 2024 at 5:11pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Fatality Z97M Killer network stoped working
Posted By: Iskandar
Subject: Fatality Z97M Killer network stoped working
Date Posted: 29 Feb 2016 at 9:51pm
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Last night the network on my computer stoped working and windows gave the error "missing network protocols". I then tried running a live linux instance (which used to work), but the networked did not work either. When looking into Windows event manager I found an error related to the ethernet controler : (translated from french) The driver handlening system stop the process of the driver e22w10x64.inf_amd64_db08423f74b5886d\e22w10x64.inf for the device id PCI\VEN_1969&DEV_E091&SUBSYS_E0911849&REV_10\4&1B7FE41B&0&00E2 with status 0x0 What should I do now ? Is this a physical problem and should I send the motherboard back ? Thanks |
Replies:
Posted By: Xaltar
Date Posted: 29 Feb 2016 at 10:41pm
Good job checking it with a linux live instance  It is always helpful to be able to rule out the OS as the issue. I would try clearing CMOS via the battery removal method and try it again but if that does not restore functionality then I suggest you return it if you are still able. By the sound of it the NIC is dead. If you get a replacement you may also want to replace your LAN cables that connect to the machine to be on the safe side, something had to have damaged the NIC.
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