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Fresh Windows install with RAID on X399 Taichi

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=21211
Printed Date: 11 Feb 2025 at 1:11am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Fresh Windows install with RAID on X399 Taichi
Posted By: ibullard
Subject: Fresh Windows install with RAID on X399 Taichi
Date Posted: 10 Feb 2022 at 8:23am
Motherboard:
https://www.asrock.com/mb/amd/x399%20taichi/index.asp" rel="nofollow - X399 Taichi

I successfully installed Window 10 a few years ago with two NVMe drives using ASRock's AMD RAID driver ver:9.00.00.088. Today I tried to upgrade those two drives and install Windows from scratch. Eight hours later I've given up because while the previous install still works, installing from scratch is completely broken.

Things I tried:

  • Install using ASRock's RAID drivers using Windows 11 iso Nov 2021

  • Install using ASRock's RAID drivers, using Windows 10 iso 21H2

  • Install using https://www.amd.com/en/support/chipsets/amd-socket-tr4/x399" rel="nofollow - AMD's RAID drivers using Windows 11 iso Nov 2021

  • Install using https://www.amd.com/en/support/chipsets/amd-socket-tr4/x399" rel="nofollow - AMD's RAID drivers , using Windows 10 iso 21H2



Then I repeated those steps with the following BIOS versions:

  • 3.30

  • 3.90

  • 3.92 (beta)



From these tests, I think I can confidently say that the X399 Taichi's NVMe RAID is broken. While I can still boot my old setup, I cannot recreate that setup today with any other drive on Windows.

ASRock's drivers work as expected when installing AMD-RAID Bottom Device, but crash when installing AMD-RAID Controller. AMD's drivers don't seem to do anything at all. From this, I can only assume that ASRock needs to modify the AMD drivers to work on the X399 Taichi.

The last update to ASRock's drivers was over four years ago, PLEASE update them



Replies:
Posted By: kerberos_20
Date Posted: 10 Feb 2022 at 9:01am
you have initialised RAID array on new drives?

-------------
http://valid.x86.fr/diq4l4" rel="nofollow">
http://www.userbenchmark.com/UserRun/47132492" rel="nofollow - userbenchmark


Posted By: ibullard
Date Posted: 10 Feb 2022 at 9:11am
Yes. I verified the BIOS settings for each BIOS install because they reset the settings then verified the RAID array was correctly set up in the RAIDXpert2 BIOS menu. During my first attempt, I even reset the BIOS to the default and then re-set all RAID related NVMe settings, recreated the RAID array in the RAIDXpert2 menu, and tried again.


Posted By: ibullard
Date Posted: 22 Feb 2022 at 8:27am
So, are there any actual ASROCK representatives on this forum or is this just a place where they let users complain and never do anything about it?


Posted By: ibullard
Date Posted: 27 Feb 2022 at 6:14am
Bump.


Posted By: ASRock_TSD
Date Posted: 01 Mar 2022 at 5:11pm
Dear ibullard,
Thank you for the posting.

Please refer to the RAID Installation Guide from below link to create RAID Array and install the SATA Floppy during Windows installation to try.

RAID Installation Guide: https://download.asrock.com/Manual/RAID/X399%20Taichi/English.pdf" rel="nofollow - https://download.asrock.com/Manual/RAID/X399%20Taichi/English.pdf

Thank you,

Best wishes,
ASRock TSD


Posted By: Csosa3D
Date Posted: 16 Jan 2023 at 10:32am
Were you able to get this fixed? I'm running into the same situation where I'm loading the drivers and Windows is seeing my NVME Raid partition but will not allow me to install on the drive. It's saying it's not a bootable drive.

Asrock Taichi x399 with 1950x running P3.92.


Posted By: millennium69
Date Posted: 26 Feb 2023 at 6:10pm
I can confirm the same. Fresh install is not seeing the raid but the drives are showing up separately.


Posted By: millennium69
Date Posted: 26 Feb 2023 at 6:11pm
These docs are not for this motherboard. Please advise.


Posted By: millennium69
Date Posted: 26 Feb 2023 at 8:58pm
Spent two days on this.
During the course of trying different things I had to flash the BIOS using the flashback button and port to 3.20.
I then used the AMD raid 930_00296 drivers during the Windows hard drive setup screen.
I had to load the \WIN10\x64\NVMe_CC\rcbottom
and the
\WIN10\x64\NVMe_CC\rcraid
drivers for the drives to show up in the raid config.
Upgrading the BIOS to 3.92 which is the latest as of this post worked, you just have to re-enable raid in the BIOS again.


Posted By: millennium69
Date Posted: 26 Feb 2023 at 9:15pm
This is for Win10 BTW. Win 11 doesnt see the drivers as compatible even though you download them from the Win11 section on the AMD site.



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