Intel Motherboards - ASROCK Dr. Debug Error Codes

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ASROCK Dr. Debug Error Codes

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=21244
Printed Date: 17 Apr 2024 at 1:26am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASROCK Dr. Debug Error Codes

Posted By: ajk23az
Subject: ASROCK Dr. Debug Error Codes
Date Posted: 18 Feb 2022 at 9:24pm

Anyone familiar with asrock dr. Debug codes?
My motherboard, brand new,, is cycling thru 0F, C0, 15, 7F, 19 never settles on one

https://imgur.com/a/aqk5nA7" rel="nofollow - https://imgur.com/a/aqk5nA7

I had newgg send me a 2nd motherboard (after ASROCK Support told me it was a bad MB) and i returned the first as that one was doing the same thing. Chances are 2 motherboards are bad is slim, I would think, so is there something in doing wrong?

Ive taken out all memory to see if it settled on error code 53 but it still cycled, albeit it did have 53 in the cycle

I've tried one memory stick at a time, but to no avail.

Ive uninstalled and reinstalled the cpu countless times. No pins are bent.

Ive cleared CMOS after each time.

My Setup:

ASROCK Z690 Taichi MB

Intel 12900KF

Corsair Dominator DDR5

ML360 Illusion AIO

2x asrock radeon 6900 XT

Replies:

Posted By: Xaltar
Date Posted: 18 Feb 2022 at 10:53pm

The debug display will always cycle through codes during POST, an error code is
the last one that does not clear before reset/reboot/POSTloop. Take note of the
codes that cycle, note the first code to show and the last code before the first
code is displayed again. That last code should point to the issue.

Make sure your RAM (a single stick to test) is in slots A2 and B2 (A2 only for testing).
Try a single GPU in your top most PCIe x16 slot.
What PSU are you using? If it isn't up to the task it could be causing a POST
loop as soon as it tries to initialize the GPUs.

-------------

Posted By: ajk23az
Date Posted: 18 Feb 2022 at 11:19pm

Xaltar wrote:

The debug display will always cycle through codes during POST, an error code is
the last one that does not clear before reset/reboot/POSTloop. Take note of the
codes that cycle, note the first code to show and the last code before the first
code is displayed again. That last code should point to the issue.

Make sure your RAM (a single stick to test) is in slots A2 and B2 (A2 only for testing).
Try a single GPU in your top most PCIe x16 slot.
What PSU are you using? If it isn't up to the task it could be causing a POST
loop as soon as it tries to initialize the GPUs.

I will try these recommendations and get back to you on them. For the questions I can answer right now, I am using a Corsair HX1000 Platinum.

Posted By: ajk23az
Date Posted: 18 Feb 2022 at 11:41pm

I put 1 GPU in the top slot with RAM in A2 & B2 , and also tried just A2

Here is a video of the codes I am getting with just RAM in A2
https://imgur.com/a/u2USeeR" rel="nofollow - https://imgur.com/a/u2USeeR

Here is a video of the codes I am getting with RAM in A2 and B2
https://imgur.com/a/2XXWGTW" rel="nofollow - https://imgur.com/a/2XXWGTW

They are different codes when I add the RAM into B2.

Only A2: Starts with 0F --> C0 --> flashes 15 super fast --> 7F stays for a second or so --> 19 flashes super fast

A2 & B2: Starts with 0F --> 00 --> 7F stays for a second or so --> 19 flashes super fast

Posted By: Xaltar
Date Posted: 18 Feb 2022 at 11:57pm

All I have left to suggest is clearing CMOS, use this method to be 100% certain
you don't have any gremlins in your BIOS settings:

https://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal" rel="nofollow - https://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal

If that fails, seeing as this is your second board, I would RMA the CPU, 19 is
a memory code, it could indicate the IMC on the CPU is bad and failing to
initialize the RAM properly. When you tried just one stick of RAM, did you try
each stick on it's own? If both sticks fail to get you a POST then RMA that
CPU, dead CPUs are far more common these days unfortunately.

-------------

Posted By: ajk23az
Date Posted: 19 Feb 2022 at 12:05am

Xaltar wrote:

All I have left to suggest is clearing CMOS, use this method to be 100% certain
you don't have any gremlins in your BIOS settings:

https://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal" rel="nofollow - https://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal

If that fails, seeing as this is your second board, I would RMA the CPU, 19 is
a memory code, it could indicate the IMC on the CPU is bad and failing to
initialize the RAM properly. When you tried just one stick of RAM, did you try
each stick on it's own? If both sticks fail to get you a POST then RMA that
CPU, dead CPUs are far more common these days unfortunately.

Thank you. I will give this a try.

I have 4 sticks of 32GB RAM, I tried each stick in A2. Same thing.

I was afraid the CPU might be bad, dang.

Posted By: ajk23az
Date Posted: 19 Feb 2022 at 1:55am

It would be crazy if all 4 stick of RAM I ordered (2 separate packages) were bad, but I just ordered some DDR4 from best buy to test it out and see if it works. If that doesnt work, I'll try the new MB tomorrow, and if it still isn't working, I'll exchange the CPU. Hopefully one of these will work. =/

Posted By: Yummywocky
Date Posted: 27 Aug 2022 at 5:29pm

Hey did you ever find a solution?