Print Page | Close Window

Mouse works in boot menu,after not

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2185
Printed Date: 28 Dec 2024 at 9:54am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Mouse works in boot menu,after not
Posted By: picard25
Subject: Mouse works in boot menu,after not
Date Posted: 09 Mar 2016 at 6:55pm
Just bought my 1st ASRock board,Z170 Gaming K6,and I (the m/c) have hit a hiccup.
In the boot area my wireless mouse works as normal but once I exit to try and install a system-no mouse!
I have put the mouse dongle in various USB slots,front & back,no luck.Via the Boot option I d/loaded the driver files to a USB flash drive just to see if the USB port worked,and it did.

After building my own PC's for 20yrs I have never encountered anything as strange and could really do with a genius to help.

Hopefully,over to you people.



Replies:
Posted By: Xaltar
Date Posted: 09 Mar 2016 at 10:37pm
Are you trying to install Windows 7 by any chance?

If so Windows 7 does not have native USB 3.0 drivers so you will need to follow the instructions http://www.asrock.com/microsite/win7install/" rel="nofollow - here for the 100 series chipset.


-------------


Posted By: picard25
Date Posted: 10 Mar 2016 at 12:06am
You,Sir,are a genius.

I would NEVER have thought of that especially as I have just built a new system,with an MSI mobo,and tried to install Win 7 with no problems.

Thank you,and ASRock should thank you,as I was going to return this mobo and get another MSI.

Off and running - Geronimo!!!!


Posted By: Xaltar
Date Posted: 10 Mar 2016 at 12:21am
Glad I could help Beer

-------------



Print Page | Close Window

Forum Software by Web Wiz Forums® version 12.04 - http://www.webwizforums.com
Copyright ©2001-2021 Web Wiz Ltd. - https://www.webwiz.net