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MSI R7-370 - Z77 Extreme 6

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=2217
Printed Date: 19 Jul 2025 at 6:00am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: MSI R7-370 - Z77 Extreme 6
Posted By: pmuller99
Subject: MSI R7-370 - Z77 Extreme 6
Date Posted: 13 Mar 2016 at 6:03am
Hi,
 
I've just upgraded my Z77 Extreme 6 with a new MSI VGA AMD PCIe 4GB R7 370 Gaming 4G H/DP/2xD (V305-030R).
 
Plug it into PCIE2.
 
No response at all; all display interfaces on motherboard and graphic card has no output.
 
It's like boot sequence halts. No beeps or blinking. CPU and Chassis fans are spinning.
 
I've no idea, what's wrong. Please advice.
 
/Peter



Replies:
Posted By: parsec
Date Posted: 13 Mar 2016 at 2:51pm
It sounds like your PC is not completing the POST process. Do you normally hear the single POST beep that means POST completed successfully, before you installed the video card?

Did you clear the UEFI/BIOS after installing the new video card before starting the PC?

It seems like you have both the integrated Intel graphics and the video card connected to one or more monitors at the same time. Is that right?

The UEFI should default to the video card as the video source if one is installed in the PC. When a video card is installed and you want to use the integrated Intel graphics instead, you must select the "Onboard" graphics for the Primary Graphics Adapter, in the UEFI/BIOS, North Bridge Configuration screen.

If you want both video sources to work at the same time, you must set the IGPU Multi-Monitor option to Enabled, which is normally the default value.

Your new video card, being a much newer model than your mother board, may require a UEFI/BIOS update for your board. What UEFI/BIOS version are you using now?

There is a small possibility your new video card is defective. Can you test it in a newer PC?

You should contact ASRock Technical Support about your problem:

http://event.asrock.com/tsd-networking.asp" rel="nofollow - http://event.asrock.com/tsd-networking.asp


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Posted By: pmuller99
Date Posted: 21 Mar 2016 at 5:59am
Hi Parsec,
 
Thanks for your reply.
 
Normally post work well. Single POST beep.
 
So I did try to follow your advice.
 
1. Primary graphics adapter: PCI Express
2. IGPU disabled
3. Loaded UEFI defaults (perhaps they did change 1 and 2)
3. Saved and exit
 
For the first time motherboard display an internal error code: A8
 
UEFI/BIOS updated with latest version. Did make an online check.
 
Unfortunately - I do not have another machine with PCI Express slot
 
Any ideas - or do I just have to take it with support?
 
Regards
Peter
 


Posted By: pmuller99
Date Posted: 23 Mar 2016 at 4:17pm
Hi Parsec + any other Asrock enthusiasts,
 
I did get through to MSI technical support. It's an issue with AMD Raedon R7 370 models, which do have a VGA bios incompatible issue with Intel Z77. In my understanding it reguieres at least Intel Z107 or Z99 chipsets.
 
So, I need graphics card with a older VGA bios version.
 
I would be helpful if I could get some recommendationa or a list of Graphics Card (GPU) from either Nvidia or ADM compliant with Asrock Z99 motherboards.
 
Regards and thanks
Peter



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