Wakeup problems + peripherals stay powered on
Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=22274
Printed Date: 06 Aug 2025 at 11:00am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Wakeup problems + peripherals stay powered on
Posted By: dervonnebenaan
Subject: Wakeup problems + peripherals stay powered on
Date Posted: 26 Feb 2022 at 5:32pm
Hey guys.
Ever since I rebuilt my PC with an ASROCK B550 Phantom Gaming 4 P1.40 (and some other compontents like new RAM, Ryzen7 Processor etc.), I'm having two different problems, which I suspect are connected:
1. Wakeup
When I put Windows to sleep, it doesn't stay asleep. Instead, it wakes up again after seemingly random times between 1-5 minutes.
- I disabled the "Allow wake timers" option in Windows power settings.
- I disabled all wake options in BIOS:
- Suspend to RAM - Auto
- Deep Sleep - Disabled
- PS/2 Wakeup - Disabled
- PCIE Devices Power on - Disabled
- RTC Alarm Power on - Disabled
When I check Windows Logs for the wake events, it says "Wake Source: Power Button", even though no buttons were pressed. This is why I think it's a problem with the motherboard.
2. Peripheral power
When I turn off my PC, my Keyboard, USB-Hub and Game Controllers all still have power and light up my room like a jazz lounge.
- I deactivated the "USB Power delivery in Sofft off State (S5)" option in BIOS.
- I disabled onboard LED in S5.
- The behaviour is inconsistent. Sometimes, the lights stay on. Sometimes they don't.
Any ideas what might be the problem? Is this even a motherboard problem or do I need to look elsewhere?
Thanks in advance.
dervonnebenaan
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Replies:
Posted By: ASRock_TSD
Date Posted: 01 Mar 2022 at 5:06pm
Dear dervonnebenaan,
Thank you for the posting.
For this case, you can fill the supports form from below link and provide more information for us.
Support Request Form: https://event.asrock.com/tsd.asp?ln=en" rel="nofollow - https://event.asrock.com/tsd.asp?ln=en
Thank you,
Best wishes,
ASRock TSD
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