No display on monitor
Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=22355
Printed Date: 22 Dec 2024 at 12:10pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: No display on monitor
Posted By: Awsomeguy2004
Subject: No display on monitor
Date Posted: 21 Mar 2022 at 6:33am
| So basically, when I put everything together the vga red light and boot red light would stay on and nothing would show on the monitor. I tried everything to try to solve it. I took it apart and put it back together 3 times. I reset cmos. I cleaned the graphics card in and out. I cleaned the motherboard. I tried using the 1 ram method on every slot. I made sure the pins where you put the cpu in are not bent. Nothing worked. And yes the monitor is fine, I used a old pc and it showed up fine. No I can?™t use that pc because it?™s really old. Yes the graphics card should work since it worked for the guy who sold it to me. Yes I made sure all the power cables are in where they should be. No I can?™t use another pc because this is my first build. No I can?™t use intergrated graphics because the cpu doesn?™t have it. I?™ve been at it for days and nothing works. Here is my build: (motherboard- AsRock B560m Pro4) (CPU- intel core i5-11400F 2.6GHZ 11th gen) (graphics card- MSI AMD Radeon R9 380 4gb) (SSD- Western Digital 500gb Sn570) (Case- Antecedent Dapper Dark Phantom DP301M) (power supply- Corsair CX series 650w) (Ram- corsair vengeance 8gb(2x4gb)) I really need help since this is my first build. |
Replies:
Posted By: Xaltar
Date Posted: 21 Mar 2022 at 5:20pm
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Have you tried putting the GPU in the lower PCIe slot? The lowest slot is connected to the chipset rather than the CPU so if it works there then your CPU may have an issue. If the GPU works in the bottom slot then I would recommend you return the CPU for a replacement. You can also double check to make sure your CPU cooler isn't mounted with too much pressure. This can cause the CPU to warp in the socket and lift contact pads on the edges of the CPU off the pins in the socket. If you are using a stock cooler then this shouldn't be an issue but with many aftermarket coolers it is possible to over tighten the cooler and cause issues. The general rule is even pressure on all 4 corners and just to the point you start feeling a bit of resistance when tightening then about half a turn more on each. ------------- 
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Posted By: Awsomeguy2004
Date Posted: 21 Mar 2022 at 5:28pm
| Already tried using the lower pcie slot.didn?™t work. I don?™t think I over tighten it but I can always make it a little loose. But if that was the problem why wouldn?™t it light up red to the cpu? |
Posted By: Xaltar
Date Posted: 21 Mar 2022 at 7:38pm
Great question  The CPU is so much more than just the central processing unit these days. There is a PCIe lane controller, integrated memory controller, cache, northbridge and many many more things integrated. All this integration needs to communicate with the board, through the CPU socket and it's many pins. So a few pins not making contact could effect any number of things. The system could be seemingly working fine but then you discover you are missing a RAM channel or your PCIe slot is only working at x8 rather than x16 or not working at all. Your system could even fail to discover and recognize the RAM. Each of the pins in the socket has a specific purpose and only a relative handful of those are data bus lines for the CPU itself. If the lowest slot also failed to work then I would check to make sure the GPU is working (yes, I know you don't have another good system to test it in). You may have to take it to a shop to check it for you. The lowest slot should work if the only light you are getting is the GPU light. I am sorry but at this point it looks like the GPU could be problematic. Sometimes what works in one system won't work in another. Double check to make sure your GPU power cables are the correct ones (6pin or 6+2 pin). Make sure the CPU power cable (4pin or 4+4 pin) is connected to your board as well as the 24 pin main power cable. You can also try pulling the whole thing out of the case and installing just the CPU, GPU and one stick of RAM in the board while resting the board on the box it came in (it's packaging). See if you can get it to boot outside the case. This will rule out potential shorts between the board and the case etc. We call this breadboarding when troubleshooting. Be meticulous and carful to follow all the steps in the manual and if you still have an issue then it's time to start looking at the components for the fault. -------------
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Posted By: Awsomeguy2004
Date Posted: 21 Mar 2022 at 7:46pm
| I was actually planning on going to a computer repair shop to have them check on it pretty soon. But let?™s assume that graphics card works, then I would still have to deal with the red boot light. I believe when there?™s a red light on the boot it means one or more components aren?™t working. Which I can assume is the graphics card but some say to also check the storage which is the SSD I think? Is that right? |
Posted By: Xaltar
Date Posted: 21 Mar 2022 at 8:13pm
This will rule out storage and any components outside of the core ones needed to get an image on your display. It's a fair amount of work but at this point you need to rule out as much as possible and this is by far the easiest way to do that. -------------
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