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asrock x570 pro 4 sata problems

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=23450
Printed Date: 06 Aug 2025 at 10:21am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: asrock x570 pro 4 sata problems
Posted By: Rango
Subject: asrock x570 pro 4 sata problems
Date Posted: 13 Apr 2022 at 5:34am
Hello everyone,
I have ryzen 5 2600 and asrock x570 pro 4 motherboard.I have installed 2 nvme disks which are pci-e x3 in two m2 slots and 2 sata 3 hard drives and one sata 3 ssd drive.I have pluged sata drives in sata 1,2,3 slots.Windows 10 can't see two of my drives,one sata 3 hdd and one sata 3 ssd.In bios that 2 drives is also not visible.What is causing this,can I fix it somehow?
Thank you all in advance.



Replies:
Posted By: ASRock_TSD
Date Posted: 15 Apr 2022 at 2:13pm
Dear Rango,
Thank you for choosing ASRock and contacting us.

For this case, you can try below suggestions to verify.
1. Clear CMOS by referring to user manual page. 26.
User manual: https://download.asrock.com/Manual/X570%20Pro4.pdf" rel="nofollow - https://download.asrock.com/Manual/X570%20Pro4.pdf
2. Only install CPU, PSU, Cooler, RAM, Graphic card, SSDs and boot into BIOS\Advance\Storage Configuration to check if the devices appear under this page.
3. Install one drive on each SATA port to test.
4. If possible, please use other drives to cross test.

For further assistance, you can use our support form to contact us.
https://event.asrock.com/tsd.asp" rel="nofollow - https://event.asrock.com/tsd.asp

Thank you,

Best wishes,
ASRock TSD



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