Print Page | Close Window

B550 Steel Legend - Random Freezing

Printed From: ASRock.com
Category: Technical Support
Forum Name: AMD Motherboards
Forum Description: Question about ASRock AMD motherboards
URL: http://forum.asrock.com/forum_posts.asp?TID=23500
Printed Date: 30 Jun 2022 at 12:17pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: B550 Steel Legend - Random Freezing
Posted By: GohBe
Subject: B550 Steel Legend - Random Freezing
Date Posted: 24 Apr 2022 at 1:49pm
Good morning everyone

I've recently bought a B550 Steel Legend, but I've facing with two problems:

My PC just randomly freeze without showing a single BSOD message.
Sometimes before it freezes the internet connection (via ethernet) just stop and inmediatly freeze.


This is what I've tried:
-> Clean install of Windows10 and Windows 11 (In Windows 11 setup-screen, it freezed too, fixed it when I unplugged the ethernet cable)
-> Install Video drivers recommended from Windows Update
-> Install video drivers from AMD
-> execute "Verifier" and nothing show up.
-> Use just one stick of RAM
-> Disabling XMP when two rams are in use.




The second problem is:

When my PC is suspending itself or by myself, it just shut down. That happened randomly

My PC components are:
MoBo: B550 Steel Legend
CPU: AMD Ryzen 5 3400g (According to Asrock website, it's officially supported)
PSU: Cylon 500W
RAM: 16 GB of ram (8 x 2) Model: XPG gammix d30 with XMP enabled

Thank you.




Replies:
Posted By: Youssef
Date Posted: 13 May 2022 at 4:02am
me too guy the same problem with the same componets i have fixed it but when i play a short video on windows it start laging after 2 minutes of using the program but the freeze problem fixed if you want to try this fix here it is open the bios then go to advanced then go to cbs then go yo cpu then you will see core boost to auto make it disabled and then save and it is fixed i hope it work with you if it works with you tell me


Posted By: Youssef
Date Posted: 13 May 2022 at 4:04am
[QUOTE=Youssef] me too guy the same problem with the same componets i have fixed it but when i play a short video on windows it start laging after 2 minutes of using the program but the freeze problem fixed if you want to try this fix here it is open the bios then go to advanced then go to cbs then go yo cpu then you will see core boost to auto make it disabled and then save and it is fixed i hope it work with you if it works with you tell me and make sure to disable ftpm


Posted By: GohBe
Date Posted: 15 May 2022 at 6:22am
Been two days with this config and my pc hasn't crash
I hope this fix, I will test it one week and if doesn't crash again, I will reply this post :3



Print Page | Close Window

Forum Software by Web Wiz Forums® version 12.04 - http://www.webwizforums.com
Copyright ©2001-2021 Web Wiz Ltd. - https://www.webwiz.net