Intel Motherboards - ASRock B560M Pro4 - Windows Installation issue

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ASRock B560M Pro4 - Windows Installation issue

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=23507
Printed Date: 04 May 2024 at 11:06am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: ASRock B560M Pro4 - Windows Installation issue

Posted By: yourix
Subject: ASRock B560M Pro4 - Windows Installation issue
Date Posted: 25 Apr 2022 at 8:15pm

Hi

I have an issue with a Windows 10 or 11

Samsung 980 MZ-V8V500BW | NVMe M.2

It is perfectly detected in the bios (and Ubuntu)

Windows is waiting for specific drivers (storage, or chipset) and I am trying to load them with several version, but the NVME is never detected by the windows installer
(I tried to activate TPM/CSM mode etc without any success)

Any help/advice would be really appreciated

Y

Replies:

Posted By: ASRock_TSD
Date Posted: 29 Apr 2022 at 1:54pm

Hi yourix,

Thank you for your post.

Please try to clean your SSD under BIOS and try to install Windows again.

You can find the NVME Sanitization Too under BIOS\tool.

To be noticed, All of the DATA on your nvme SSD will be wiped out.

All the best
ASRock TSD

Posted By: yourix
Date Posted: 16 May 2022 at 5:07am

Thank you for this try

This does not change anything
Windows still prompt to insert a dvd or usb stick with additional driver.

The strange thing is Ubuntu installs like a charm (the nvme is detected like in the bios and the ubuntu boots :/)