Intel Motherboards - q270 pro btc+ ( screen display problem)

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q270 pro btc+ ( screen display problem)

Printed From: ASRock.com
Category: Technical Support
Forum Name: Intel Motherboards
Forum Description: Question about ASRock Intel Motherboards
URL: https://forum.asrock.com/forum_posts.asp?TID=23537
Printed Date: 22 Jul 2025 at 12:41pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: q270 pro btc+ ( screen display problem)

Posted By: Faisal
Subject: q270 pro btc+ ( screen display problem)
Date Posted: 09 May 2022 at 2:18am

Hello
I am assembling a new rig using the q270 pro btc+ With a 7th gen intel core i5-7500 Connected to a screen via HDMI from the motherboard
At the beginning while setting up windows everything was going fine. But after plugging in the first gpu and turning the rig on the screen shows a no signal black screen, when i unplug the gpu and run the rig the screen comes back again and works normally ( i have tried 2 different cards) I have changed the risers and still have the same issue.
I have installed the same cards into another rig and it worked just fine.

Has anyone ran into a similar situation?

Thank you

Replies:

Posted By: ASRock_TSD
Date Posted: 10 May 2022 at 6:44pm

Hi Faisal,

Thank you for your post.

Here we have two suggestions for you to try.

1. Connect your HDMI cable to your graphic card.
2. Switch the primary video adapter to "onboard".

All the best
ASRock TSD